@AnuroopGabbar We are extremely sorry to hear this. This order was supposed to be delivered in Pune yesterday. Pune faced extreme rains yesterday and city got waterlogged at many places. We communicated the same and initiated refund at 9:02pm yesterday itself.
@aadarshnair It's really heartbreaking to see this. But we hope you understand that we didn't handover the cake to delivery boy like this. We will take this up with Swiggy, Zomato to better their delivery services.