@AmericanAir Thanks! That was a 2 hour wait too. Issue got solved but the experience was terrible. If you have a link where I can provide feedback that would be great
@AmericanAir I need assistance to get booked for a new flight & the quickest you can reach someone is 2 hours. I hope you guys are proud of your customer service experience
@vuoriclothing needing some help with an order that hasnβt shipped since last week. Hoping I can reach someone on here since CX email hasnβt worked out! Thank you.
@PhilipsSonicare I submitted a ticket for a broken toothbrush over 2 weeks ago & still no help. Can someone please contact me to resolve the matter?
@PhilipsSonicare I need someone to reach out to me. I have contacted CX for a replacement toothbrush that I paid $160 for but did not receive for almost a month now. Iβll be tweeting you every day until my new order is placed if needed. Please DM me so I can give you my case #.
@NPDMattPowell If a brand finds one of its key retailers is no longer performing at previous levels and other retailers are, that brand has a RESPONSIBILITY to shift receipts to the better performing retailers. Sales 101.