Ph.D...

Eleutheromaniac, Pragmatic, lover of justice, and truth. Scholar?!

[Ph.D... @CalebMaundu]

@MwangiHub

[National Police Service-Kenya @NPSOfficial_KE]

PRESS STATEMENT : CLARIFICATION ON THE DEATH OF ALBERT OMONDI OJWANG

[Ph.D... @CalebMaundu]

@RodgersKipembe Where is the Official communique?

[Ph.D... @CalebMaundu]

@makaumutua Now talk again without food in your mouth.

[Ph.D... @CalebMaundu]

@DCI_Kenya Investigation means cover-up?

[Ph.D... @CalebMaundu]

@_KithureKindiki Using violence?

[Ph.D... @CalebMaundu]

@NjeriBt I thought you were bright when I read your columns.

[Ph.D... @CalebMaundu]

@AnneWaiguru Yatoke wapi?

[Ph.D... @CalebMaundu]

@NyakundiReport @IntlCrimCourt History will have a page?

[Ph.D... @CalebMaundu]

@IEBCKenya Ala....@IEBCKenya how will history judge you? Posterity 😭

[Ph.D... @CalebMaundu]

@paulinenjoroge @IEBCKenya history being written?

[Ph.D... @CalebMaundu]

@ouma_neko Video courtesy

[Ph.D... @CalebMaundu]

@JerielDanke @NationAfrica "they came for the Jews, I didn't speak because I am not a jew....they have now come....who will stand for you?

[Ph.D... @CalebMaundu]

@KTNNewsKE Mchzo wa town. Imagine the call he gets after this briefing. "... nice one, my fred...Sasa Wacha tuwapange. Ikiisha panga mkutano Mombasa ya ku angalia elections za Olkalau, nitakusort hio time"

[Ph.D... @CalebMaundu]

@nziokamul1 @TanoAyo Wa Musyi...that's true.

[Ph.D... @CalebMaundu]

Did they shout "Onetam" even after the "goodies"? Photo courtesy

[Ph.D... @CalebMaundu]

@ouma_neko And this was Kenya before Kibaki...

[Maina Maina @Mainavits]

@sholard_mancity Someone should explain how @KcbBank kenya says for new loan the intrest rate is 13% but once you apply the repayment rate shoots to 18%

[Cyprian, Is Nyakundi @C_NyaKundiH]

These Safaricom PR gimmicks are becoming too much.

You can write all the beautiful corporate poetry you want about transformation, Ethiopia, M-Pesa revenues, COVID call centres and Peter Ndegwa walking into Westlands like Moses entering Canaan, but ordinary customers judge Safaricom from the service they actually receive every day.

The complaints from Safaricom customers are enough evidence that services have deteriorated badly.

People are buying data they can barely use, 5G routers are failing like government promises, customer care keeps sending people in circles, network quality has become a daily frustration, and every complaint is treated like the customer is the problem.

Safaricom Chairman Adil Khawaja is also busy taking President Ruto to Rhino Charge instead of spending that time putting things in order at a company whose customers are crying every day.

A company cannot hide poor service behind polished boardroom storytelling forever.

Safaricom used to feel reliable. These days it feels like a big PR machine sitting on top of angry customers, failing products and excuses.

Transformation for shareholders while customers suffer is not transformation..... It is corporate gaslighting.

[Ph.D... @CalebMaundu]

@MwauraIsaac1