@Vicki7841362125 Hello Vicki, we’ll be glad to look into this and assist you further. Please reach out to us at [email protected] with more information, including your order number. Thank you.
@brithis03 Bonjour Bridou, si vous avez besoin d’aide, n’hésitez pas à nous envoyer un courriel à [email protected] avec plus d’informations et de précisions.
@Newborn2006 Sorry to hear about your experience. Sometimes repairs can take longer than expected, depending on the complexity of the issue and any unforeseen complications. Properly repairing the unit is their top priority to ensure your daughter gets back to riding safely and reliably😉