Candice Jansen

Trevolution client support manager. Feel free to contact me.

[Candice Jansen @Candice_support]

@Vigan4ggn @BilalEksiTHY Hi Vikas, Upon checking someone from our customer support have been trying to reach you for a couple of days but it seems your not reachable. Your concern has been escalated again for assistance. Please keep your lines open or check your emails from time to time. Thank you!

[Candice Jansen @Candice_support]

@pinaychelle @ASAPtickets Good day. We sincerely apologize for any inconvenience. Please send in your reservation or confirmation number via direct chat or email it to us:[email protected] Thank you.

[Candice Jansen @Candice_support]

@rajeshjumani @ASAPtickets Good Day! We sincerely apologize for the negative experience you had with us, please send in your reservation number or ticket number through a private message so that we can look into your reservation and we will try our best to assist you in any possible way. Thank you!

[Candice Jansen @Candice_support]

@Yahya_Babair @ASAPtickets For now, one of our representatives will check again your request and will get in touch with you as soon as possible. For any additional concern, please don't hesitate to formally send it in to [email protected] for immediate assistance. Thank you!

[Candice Jansen @Candice_support]

@Yahya_Babair @ASAPtickets We will escalate again your comment. Don't worry! In case it is proven that you're request has not yet been received, we will take further action to best resolve it. In case, we are looking forward to your cooperation. Thank you!

[Candice Jansen @Candice_support]

@Priyankaag10 @ASAPtickets We sincerely apologize for the negative experience you had with us, please send in you reservation number or ticket number through a private message so that we can look into your reservation and we will try our best to investigate your case. Thank you!

[Candice Jansen @Candice_support]

@Yahya_Babair @ASAPtickets Please advise if you received a call in regards to your refund request. Please do check your email as well as it was already processed successfully.

[Candice Jansen @Candice_support]

@Yahya_Babair @ASAPtickets Going back to your main concern, kindly check for an email update as it shows in our end as successfully processed.Thank you.

[Candice Jansen @Candice_support]

@Yahya_Babair @ASAPtickets Most offers published come in packages that's why sometimes it's cheaper. With regards to the Agent's unprofessionalism, we will check your case and make sure it will not happen in the future.

[Candice Jansen @Candice_support]

@Yahya_Babair @ASAPtickets Good Day! We're able to locate your reservation already.Thank you for the information. We sincerely apologize if you had an unpleasant experience with us. With regards to the pricing, the cost of the ticket may fluctuate and customized preferences may also affect.

[Candice Jansen @Candice_support]

@LaneForCranes @AirFranceUS @AirFranceUK @OojoFlights @bbb_us @FAANews @IATA @CNN @CNBC @FoxBusiness Good Day! May you please send in your Booking Reference ID to [email protected]? We'd like to check everything and best resolve your case. Thank you!

[Candice Jansen @Candice_support]

@Mpoyi79Mpoyi @ASAPtickets We sincerely apologize if you had a negative experience with us. We would like to know more on what is it that upset you. Kindly send in your ticket or reservation number. We will check everything and do our best to help you. Thank you.

[Candice Jansen @Candice_support]

@Ogame_m @ASAPtickets Good Day! Please clarify what exactly has upset you or contact us via email: [email protected] We will check everything and do our best to help you!

[Candice Jansen @Candice_support]

@Ogame_m @ASAPtickets Good day!Please clarify what exactly has upset you or contact us via email: [email protected] We will check everything and do our best to help you! Thank you!

[Candice Jansen @Candice_support]

@John06274072 @ASAPtickets Again, we truly apologize as this should not have happened. Please provide some details on you reservation so we could locate and follow up on your email.

[Candice Jansen @Candice_support]

@FDPascual @ASAPtickets @SAirlines @teddyboylocsin Good day! Please check your email as our customer service sent you an email regarding your concern. Thank you.

[Candice Jansen @Candice_support]

@FDPascual @teddyboylocsin @ASAPtickets Again, we truly apologize as this should not have happened. Please do wait for an update from the Team. As I see on the thread, someone is actively working on your case. Kindly check your email as well in case you get an update from the representative. Thank you.