Andrew B

[Andrew B @CaptBeanhead]

@JustEatUK @Deliveroo @UberEats @JustEatUK - I DM’d you as requested, but you don’t appear to have replied or acknowledged receipt. Please advise

[Andrew B @CaptBeanhead]

@JustEatUK - I am so disappointed with your terrible customer service. You have effectively called me a liar following a legitimate complaint. I am shocked at the lack of transparency in your complaint review process. @Deliveroo @UberEats perhaps I should stick with you?

[Cloudflare @Cloudflare]

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[Andrew B @CaptBeanhead]

@RyanairPress absolutely terrible service. Paid for parking through Ryanair. No confirmation received. @ryanair told me nothing they can do. Have they just stolen money from me? Refusing refund because T&C’s. #Ryanair

[Andrew B @CaptBeanhead]

@UrbanArrowcom - do you have any estimate when you will begin deliveries of the Family Cargo to @FullyChargedUK? I have been waiting patiently since November, but am considering switching to a @ternbicycles

[Andrew B @CaptBeanhead]

@FullyChargedUK any updates on Urban Arrow stock particularly on back orders?

[Andrew B @CaptBeanhead]

Goodbye @sainsburys; hello @Tesco. Hopefully you value your customers more… #Tesco

[Andrew B @CaptBeanhead]

@sainsburys Terrible customer service experience. grocery delivery missed on 3 separate ocassions - promised calls from store manager that didn’t happen. CS line not particularly bothered. Now cancelled whole delivery - not an attempt to make better except del charge refund

[Andrew B @CaptBeanhead]

@Wenzelsthebaker why have you stopped the granary loaf?

[Andrew B @CaptBeanhead]

@SpursOfficial As a lifelong fan, I just couldn’t give a damn anymore to be honest. Spurs have sold their soul along with the other 5 English clubs. Shame on you.

[Andrew B @CaptBeanhead]

Steer clear of @ups everyone. Packages go missing and limited offer of help. Can’t be trusted to deliver expensive items. #ups #XboxSeriesX

[Andrew B @CaptBeanhead]

@UPS_UK @UPS - I sent a new Xbox via your delivery service. It last scan was in your Tamworth facility on 11th. Has it been stolen?

[Andrew B @CaptBeanhead]

@HillingdonNHSFT Thank you. You are very much aware of this issue - as is the ward manager Russell at the stroke unit. Agreed that the nursing staff have severely let the hospital down. I don’t wish for this to happen to any other elderly and vulnerable patients. She is 91 and very frail

[Andrew B @CaptBeanhead]

Grandmother inpatient @HillingdonNHSFT with broken hip. Nursing staff appalling and told her to urinate her bed during the night “as it will be changed in the morning”. Forced to sleep on on urine soaked pillow and sheets.... this among other issues with them. Darling #nhs....?

[Andrew B @CaptBeanhead]

@MAVSTweets @wattbike Going to get another engineer out. Am waiting to see what they see, but will request replacement unit or refund. Has yours been all good?

[Andrew B @CaptBeanhead]

@wattbike Contacted you regarding broken Atom at the weekend. No response to email or voicemail left. Disappointing customer service given I’ve only had the Atom for a few weeks. When will I hear back? #wattbike

[Andrew B @CaptBeanhead]

@MAVSTweets FYI Maverick - the fault was fixed but returned 3 weeks later. No resistance in either manual or ERG mode. Only had the bike since October

[Andrew B @CaptBeanhead]

@MAVSTweets hi. Next gen atom. Not sure what the fault is. Awaiting engineer to contact me to hopefully attend and diagnose.... not a great start though - only had it a few weeks

[Andrew B @CaptBeanhead]

@wattbike My next gen Atom has re-developed the same fault that an engineer looked at just 3 weeks ago. There is no resistance in either manual or erg mode. Clearly a faulty unit. I would like to return the unit now as I cannot rely on it for training. Please advise #wattbike

[Andrew B @CaptBeanhead]

@wahoofitness Fantastic customer service. Had a broken hrm and you replaced with minimal fuss and even when out of stock you back ordered for me and delivered when it was available. Thank you #wahoo

[Andrew B @CaptBeanhead]

@wattbike - thanks for helping with arranging engineer to fix my Atom. Once you got back to me - the process was very smooth and engineer visited within a few days. Thank you! #wattbike

[Andrew B @CaptBeanhead]

@feetology @wattbike Yes - not the greatest is it.... had an issue with a @wahoofitness product and they got back to me immediately and resolved in equally quick time