Brian Westfall

Principal Content Analyst at Gartner. Views are my own.

[Brian Westfall @CapterraBrian]

NEW: The twin forces of remote work and the #GreatResignation are causing employees to rethink the value of work friends. A new survey for @Capterra finds that a majority of remote employees aren’t interested in having work friends at all! https://t.co/Mev93fh9oJ

[Brian Westfall @CapterraBrian]

NEW: Daycare closures are forcing working parents to work less. And with nearly half (45%) saying the child care benefits at their job are poor, it’s clear businesses need to do more to attract and retain these employees: https://t.co/vFDafgFz59

[Capterra @Capterra]

Nearly 3 in 5 U.S. companies regret at least one of their software purchases from the last 12 to 18 months, according to our research in @CIOdive by principal analyst @CapterraBrian. Read Brian's perspective on avoiding buyer's regret: https://t.co/J8mZL48P4B
#SoftwareTipsforSMBs

[Capterra @Capterra]

57% of employees with disabilities said that without tailored accommodations or accessibility features, it can be difficult to navigate their job’s software as per our research in @HCMTech by associate principal analyst @CapterraBrian. Read more: https://t.co/8xM67Ifg7q #HRTips

[Capterra @Capterra]

77% of employees with a disability say that software advanced by #AI would help them be more productive at work, per our research in @HRExecMag by associate principal HR analyst @CapterraBrian. Explore what workers think about AI on the job 👉 https://t.co/ifi4g1sVLr #HRTips

[Capterra @Capterra]

78% of employees expect constant change to happen at their job moving forward, according to our research in @TLNT_com by principal HR analyst @CapterraBrian.
Read more about how HR leaders should address #changefatigue: https://t.co/u21WEchUMy #HRTips #WorkCulture

[Brian Westfall @CapterraBrian]

NEW: I found that corporate #DEI programs are actually doing pretty well in 2023, despite speculation about layoffs and budget cuts. Still, #HR leaders have work to do if they want their DEI programs to be safe when times get tougher: https://t.co/wxyxYZb1wX

[Brian Westfall @CapterraBrian]

NEW: Most #HR leaders say they take a positive stance on side jobs, believing they allow employees to learn new skills and pursue outside passions. Check out the full results of our side gig survey and my advice on crafting side gig policies here: https://t.co/4xFthbeQHO

[Capterra @Capterra]

📉 With college enrollment dropping, 71% of recruiters find it harder to evaluate alt credentials vs. degrees, based on @CapterraBrian's research. Get four expert tips on how #HR teams can effectively consider alt creds in the hiring process👉 https://t.co/6x7weUJ3uQ #HRTips

[Brian Westfall @CapterraBrian]

My research on the rise of alt creds is featured in @HRExecMag https://t.co/LLkKkWYMXP

[Brian Westfall @CapterraBrian]

NEW for @Capterra: A majority of recruiters say "alt creds" like certifications and digital badges can stand in for a college degree, but 71% also say it’s harder to evaluate alt cred quality. Learn more here: https://t.co/AdTblzLdx6

[Capterra @Capterra]

69% of managers either plan to or are already becoming more strict on #RTO, as per our research by @CapterraBrian, principal HR analyst at Capterra. Read his perspective in @HRExecMag 👉 https://t.co/kabk4Hw80I
#HybridWork #HRTips

[Brian Westfall @CapterraBrian]

I went deep with @HRExecMag on the consequences of enforcing #RTO:

‘I can increase my office attendance by this much, but I might lose way more employees because they’re going to find more flexible arrangements elsewhere.’

https://t.co/c0oqVkJiw5

[Capterra @Capterra]

Nearly half of US workers report being stressed and tired at work due to change fatigue according to our research in @raconteur by @CapterraBrian, principal HR analyst. Read more 👉 https://t.co/Y736qgivkK
#HR #Leadership #Productivity

[Capterra @Capterra]

Is your #HR department drowning in redundant #software? Discover the silent threat of #appsprawl and how it's impacting costs and security: https://t.co/QjdEZJsSce @CapterraBrian

[Brian Westfall @CapterraBrian]

Only 10% of #HR departments were using chatbots in 2019. Today, 93% of departments have a chatbot or are considering getting one.

I break down why HR departments are excited about chatbots, and how you can implement one successfully here: https://t.co/A5cgKNfLXv

[Brian Westfall @CapterraBrian]

NEW: Despite only using 5 systems for all of their company’s #HR needs, HR employees say 50% of those systems perform overlapping functions. HR software redundancies are common, but consolidating apps can be tricky, as I talk about in my latest report: https://t.co/Yfo5OSPZn6

[Capterra @Capterra]

What’s the best way to retain top #talent? 💪 57% of leaders say employee benefits play an extremely important role: https://t.co/tmFK6hTgwB @CapterraBrian

[Brian Westfall @CapterraBrian]

@nicolesimon Absolutely. I ran into a number of issues during testing where the sources ChatGPT provided for its answers were from now-broken webpages. A problem resulting from its dated dataset.

[Brian Westfall @CapterraBrian]

NEW: #HR employees say #ChatGPT is a legitimate game changer for content creation, but we find that less than a third of users always ask ChatGPT to cite the sources for its responses -- leading many to share biased or incorrect info: https://t.co/mtRVKF4Hjz

[Capterra @Capterra]

Benefits packages today are like a prix fixe menu 📄 . What if they were more like a buffet? https://t.co/ibLxHauSgQ #HR #benefits