@davesampieri@davesampieri thank you for your tweet. Looks like your order was delivered to you on 1/11 based on the tracking number associated with your order. Please let us know if you have any other questions about your order. [email protected]
@spitty22@spitty22 Thank for contacting us about your Peeps issue. Please send us an email with your proof of purchase within 60 days (subject: warranty to [email protected] and we will gladly sent you a replacement. We apologize for any inconvenience. CarbonKlean customer service
@davidepuglisi_@davidepuglisi_ I was able to confirm that the package is being sent back to us. I have processed a refund/cancellation for your order as it was not delivered as promised. Thank you again for bringing this to our attention and for your patience CarbonKlean customer service
@davidepuglisi_ Thanks for your Tweet. I was able I locate your order and your tracking information shows your parcel is in Italy. Please let us know if you have any other questions. #Thanks again. CarbonKlean Customer service [email protected]
@jontaylorcarter Hi Jon, We gladly replace a defective unit with proof of purchase. Packaging not required. Please email us directly at [email protected]