Caress

[Caress @Caress]

@ShatteredChi The change was from our ongoing research and innovations to ensure we deliver the best products. In our testing, consumers found the new formulation to be superior to the previous one. Our goal with these updates is to continuously innovate and spark the senses.

[Caress @Caress]

@MSavage404 Thanks for letting us know, Mindy. We've just sent you a DM, and we look forward to hearing back.

[Caress @Caress]

Whether you love bold or soft scents, our squad of body washes has something to elevate your shower experience. Are you grabbing Shea Butter & Brown Sugar or Black Orchid & Patchouli Oil? Both?

[Caress @Caress]

@MSavage404 Thank you for reaching out. We’re concerned to hear this. We’d like to learn more about your experience. Please send us a DM with your full name, email address, and location. We’ll look out for your message.

[Caress @Caress]

@Sassywatson Thanks so much for your feedback. We understand the new Caress Daily Silk Bar formula may not be what you're used to. It was updated to boost hydration and enhance the signature scent fans love. We've shared your thoughts with our team.

[Caress @Caress]

@MSavage404 Hi there, Mindy! The Caress Daily Silk bar soap will only be available in the reformulated version once the product has been fully rolled out onto retailer shelves.

[Caress @Caress]

@BestEverYou Hi there, Elizabeth! The Caress Daily Silk bar soap will only be available in the reformulated version once the product has been fully rolled out onto retailer shelves. We hope you have a great week.

[Caress @Caress]

@jennie3333 We've followed you, so you should be able to send us a DM. If you still have some issues, please let us know. We hope this helps, as we'd like to gather further information from you to share with our Quality Team.

[Caress @Caress]

@MRZ_lEANN Thanks for letting us know, Maya. Would you mind following us, so we can DM you to better assist?

[Caress @Caress]

@Baciami1st The Caress Daily Silk bar soap will only be available in the reformulated version once the product has been fully rolled out onto retailer shelves.

[Caress @Caress]

@_Bromeo Thank you for reaching out, Will. We've just replied to your DM on Instagram, and we look forward to hearing from you soon.

[Caress @Caress]

@Elejed1 Hi there - we've just responded to your previous comment, and we look forward to hearing from you soon.

[Caress @Caress]

The soothing scent of our Daily Silk will transform you skin and your mood. Don’t say we didn’t warn you! #selfcare #caresslove #caressbodywash

[Caress @Caress]

@Elejed1 Thank you for reaching out. We’re concerned to hear this. We’d like to learn more about your experience. Please send us a DM with your full name, email address, and location. We’ll look out for your DM.

[Caress @Caress]

@StubbornMomdc Hi there, the Caress Daily Silk bar soap will only be available in the reformulated version after our full rollout. We'll be sure to share your feedback with our team.

[Caress @Caress]

@jennie3333 Hi Jennie. We’re concerned to hear this, and we’d like to learn more about your experience. We've responded to your initial post and look forward to hearing from you with your contact details, so we can assist you.

[Caress @Caress]

@msbyrd34 Would you mind following us, so it'll allow you to send us a DM?

[Caress @Caress]

@msbyrd34 Hi there - we appreciate you letting us know, and we'd like to hear more about your experience. Would you mind following us, and then sending us a DM when you have a moment?

[Caress @Caress]

@TiffanyHoytP Hi Tiffany, we're sorry you're having issues sending us a DM. Would you mind following us? After that you should be able to send us a DM.