Carolina

[Carolina @CarolinaInTO]

@TheTorontoZoo I love you guys but who picks the font colour for your emails? 😅

[Carolina @CarolinaInTO]

After over a decade of being a member, @netflix your new ridiculous policy that doesn’t allow me to use my own account in my office is absolutely ridiculous. Every Canadian should be cancelling their membership over them trying to make an example of us. #BoycottNetflix

[Carolina @CarolinaInTO]

@ChefSamGlass That you’ve never been more excited to buy something in your life

[Carolina @CarolinaInTO]

I didn’t expect anything from you @TekSavvyNetwork @TekSavvyCSR . It wasn’t your fault. We love you guys! #realcustomerservice

[Dave Trafford @DaveTrafford]

Best line yesterday re:Rogers. “You call it SKYDOME when the roof is closed. It’s ROGERS CENTRE when the roof is open because there’s no coverage.” #rogersoutrage

[Carolina @CarolinaInTO]

Sometimes all it takes is one awful handling of a customer service related issue to change someone’s outlook on your brand. @LoblawsON @loblawco your PC Express call centre staff need CS training.

[Carolina @CarolinaInTO]

@StephanieSoba10 @AviancaEscucha @Avianca Agreed!! Absolutely awful. 😡

[Carolina @CarolinaInTO]

@AviancaNAM second time in a row that my call is cut off after 45 minutes trying to fix a mistake that your company made. The worst. #neveragain

[Carolina @CarolinaInTO]

@AviancaEscucha I suggest not starting your messages with “as we already told you”. Especially when what you keep repeating is unhelpful information. 🙄 #avianca #badcustomerservice

[Carolina @CarolinaInTO]

@AviancaEscucha Yes, you gave me a useless reply and sent me in circles. First you say I have to pay to correct an issue that you created, which is false. Then you tell me to fill a form i already filled. Please Cata, stop wasting my time and tell me what to do. 😊

[Carolina @CarolinaInTO]

@AviancaEscucha It has been 3 weeks since I reached out to you directly and you guys have been entirely unhelpful. @Avianca is the most unprofessional airline I have dealt with.

[Carolina @CarolinaInTO]

Not bad for my first!

Wordle 211 5/6

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[Carolina @CarolinaInTO]

@AnnBuller @SharkWeek So cool! I want to see a picture of it full.

[Carolina @CarolinaInTO]

Rooting for my friend in our group chat while she’s been on hold with @airtransat for 6.5 hours+ is what true friendships are for.

[Carolina @CarolinaInTO]

@SalesLucia Esooooo

[Carolina @CarolinaInTO]

@theJagmeetSingh This is the same number I texted to get a poutine recipe man. I didn’t get a response.

[Carolina @CarolinaInTO]

@katinthehat444 @cllrainslie It doesn’t exist, so he can’t share it. At the end of the day the most frustrating part of all this is that he only responds on Twitter when for months he has received hundreds of emails about this.

[Carolina @CarolinaInTO]

You won’t read our emails @cllrainslie so maybe you’ll read this.

[Carolina @CarolinaInTO]

@cllrainslie @katinthehat444 2/2 A simple email pointing the gym owners in the right direction would have sufficed. I guess that was too much to ask.

[Carolina @CarolinaInTO]

@cllrainslie @katinthehat444 Councillor Ainslie, no one is asking you to be a real estate agent for the gym. The space has sat vacant for over 1.5 years. The initial emails were seeking your support for a small business in your riding in trying to lease the space. 1/2