@Parul_Anand79 Hi! We apologise for the delay! The technician's visit was delayed due to the technician being unwell, causing the order to fail. If you still wish to proceed, please confirm your interest at [email protected], and we’ll reschedule it for you at the earliest!
@shishimaaruOnX Hi, Nishu. We are extremely sorry to hear about your bad experience! Since your phone was purchased just 5 days ago, it is fully covered under our policy. Please share your Order ID, contact details, and a short video/description of the issues with us at [email protected]
@AtalYogita Please share your order ID and registered mobile number with us at [email protected]. Our team will re-examine the inspection report on high priority to ensure a fair resolution. (2/2)
@_aayushdixit@Cashify_Support We sincerely apologize for the inconvenience. As discussed over the call, we completely understand your concern, While we're unable to provide a temporary replacement device, we're doing our best to complete the repair and deliver your device as soon as possible.
@AtalYogita However, if you feel the agent’s assessment was incorrect, we want to look into this right away. Please share your order ID with us at [email protected] (2/2)
@AtalYogita Hi! We hear you and deeply regret the frustration caused. The final quote is automatically generated based on the physical and functional checks during inspection. (1/2)
@VivekBhar24 We hear your frustration, and you are completely right to call us out on this delay—a one-week response time is unacceptable, and we deeply apologize for letting you down. Please share your order or ticket details with us at [email protected]@Cashify_Support
@JetFireTools We sincerely apologize for the inconvenience caused. Please note that, as we have checked, your refund was already initiated from our end on 25 July 2026. If you have any further queries or need any assistance, please feel free to write to us at [email protected].
@Nikhil468264241 Hello @Nikhil468264241, having the same issue return after a warranty repair is really frustrating, and we want to make sure this gets properly looked into. Please DM us your order ID or mail us at [email protected] so our team can take a closer look at this for you.
@mahasinhossain Hi, we request you to kindly share your bank statement with us at [email protected] so that we can get this checked with the concerned team and assist you further at the earliest.
@abhay_mishrs3 Hi! We hear you and understand your concern! As per our records, your complaint has been addressed via email, and the pickup for your device has already been arranged. If you still need any assistance, feel free to write to us at [email protected]
@mesumit_m@manocha_mandeep Hi, we sincerely apologize for the inconvenience. As checked, your concern has already been raised via email, and our team has shared an update. Kindly refer to Ticket ID: 784451705833 for same.
@AnujLad97@jagograhakjago Hi, we sincerely apologize for the inconvenience caused. We've noted your feedback. Kindly create a new sell order and email the new Order ID to [email protected]. We'll do our best to arrange another technician for your pickup at the earliest.
@AMARSANDEEPHURS We sincerely apologize for the inconvenience caused. Please note that, as we have checked, your refund was already initiated from our end on 25 July 2026. If you have any further queries or need any assistance, please feel free to write to us at [email protected].
@kumaranuj246 We apologize for the inconvenience caused, we have checked that you have already reached out to us via email, and the concerned team has already shared an update with you. We request you to kindly refer to Ticket ID: 784641056140 for the same.
@Sachin_Shruti Hi, Sachin. We hear you and sincerely regret the distress caused! If there is no physical or liquid damage to the screen, your device should be evaluated under warranty. Please share your service order number and device details with us at [email protected].
@Lokesh_Malik_17 We apologize for the inconvenience caused. Please note, the concerned team has already worked on your concern. As a goodwill gesture, we have processed a amount of ₹608 from our end. If you have any further queries, please feel free to reach out to us at [email protected].
@Agam1809 Hi! We hear you and deeply regret the frustration caused! We take behaviour like this very seriously. Please share your order details and contact number with us at [email protected] so we can investigate the issue as a priority and resolve your device problem.