Cash App will never ask you for your PIN, sign-in code, or ask you to forward log-in links. You can contact us via @CashSupport, or by tapping Cash Support on the profile page in your Cash App.
@SIOUX_SIMBA Hey there, Shaka - we can look into this potential duplicate charge and previous case with you if you'd like. Just send us a DM when you get a chance.
@AmberMaddisonSM We know it's never ideal to have a peer-to-peer payment be disputed by the sender's outside financial institution. While we aren't able to retrieve these funds, if you would like to speak with us more about this payment, our DMs are open to you. https://t.co/0DVL0IZBiq
Hey there, we appreciate you getting in touch. We realize it's disappointing having your account closed. We'd be glad to take a second look to ensure your case was successfully assigned to our account services team.
To assist with your account, we need to verify your information. Please do not reply directly; instead, use this link:
https://t.co/PZkh6X70Yi
You will be asked to provide a list of account information and one of the following:
- Current zip code or last 4 digits of your linked debit or Cash App Card
All information is encrypted and securely transmitted to our servers, regardless of your Wi-Fi or data connection. The form is hosted by Sprinklr, a secure platform. Cash App uses this information solely for verification and will never share it. The form link is unique to each customer.
@vibewithceliney The Cash App Wand/tag is currently sold out. Keep checking the app for availability and future opportunities, including a possible restock!
We would like to better understand the situation, Melissa, so we can help you. Please remember it’s never a good idea to provide sensitive information such as debit card screenshots. For your security, we’ve deleted the images you have provided in your previous messages on our end. We recommend deleting these on your end as well. Please send us a DM when you have a moment.
@DarkkBlaqq Hey there! We understand you may have some concerns about your Cash App Investing Account. Please send us a DM and we'll be happy to take a closer look! https://t.co/0DVL0IZBiq
Hi there, thank you for taking the time to make this comment, we certainly understand how distressful can be to forget the card PIN. In this case we invite you tell your daughter to reach us with a DM, or alternatively you can share this link with her: https://t.co/KK4EgTPnwV, where she can find all the alternative to reach our support, that way we can guide her on how to reset the PIN number.
@QuisOpenDoors Hi there, thank you for taking the time to make this comment, we kindly invite you to reach us with a DM, that way we will be able to investigate further this situation and provide you with further support, as we know how inconvenient are these type of unauthorized transactions. https://t.co/0DVL0IZBiq