I'm losing my mind right now @TheRangeUK have taken a double payment, then refused to give me the money back that they took, then sent me missing items as well as the complete wrong order, then blatantly didn't read my whole case because apparently my name is Alison now? π« π« π
@thetrainline The app has been down for weeks, I've had to use a different app to book tickets now, it just says no trains available whenever I search for any journey.
@goustocooking I've DMed you but no one is actually reading my messages properly. There was a technical error on your website so you've taken my money without me even knowing and your customer services aren't giving me a full refund.
@goustocooking your website gave me an error multiple times so I ordered a hellofresh box instead as my order wouldn't go through. Now I get an email saying a box is coming tomorrow and your customer service are refusing to refund me for something that isn't my fault.