Catherine Williams

[Catherine Williams @CathW0015]

@FreePeople @Evri__Delivery Hi, I’ve responded via DM with full details as requested, but have been redirected back to the UK team.
I have already contacted the UK team by phone and email without resolution. Please can this be escalated or reviewed further?

[Catherine Williams @CathW0015]

@FreePeople @Evri__Delivery My order (Worth over £500) was delivered in an opened parcel with most items missing (7 items). Only one item was left inside.
I reported this immediately with photos and video evidence, yet I've been told "it shows as delivered" and refused help.

[Catherine Williams @CathW0015]

Photos +doorbell footage show parcel was open on delivery. Reported immediately, but still no help. Just " Sorry for the inconvenience"