Serve as Online (Digital) Marketing consultant advising business owners how to create a clear & effective marketing strategy that converts customers into buyers
Part 4 - I have the names of all of the bad reps. I tried to DM @XfinitySupport yesterday in the middle of this horrific experience, but I was unable to do so. I want to thank the English speaking Sales Mgr. that apologized for the poor customer service. @Xfinity do better!!
Part 3 - @Xfinity@XfinitySupport When I called to report the poor treatment from the first rep changing my name. The second customer service rep cut off my cell service and did something in the system that when I called the 800 number it said my cell number did not exist!!
Part 2 - WORST Customer Experience EVER. My last name was changed to Mean in @Xfinity system. I didn’t raise my voice I did not use profanity. Usually I’m on 10! Customer Serv escalation Mgr. got on the phone and laughed at me because of the treatment I received. @XfinitySupport
A simple text stating that my cell phone service would be slowed down due to my “unlimited data” plan data allowance being reached? @Xfinity@XfinitySupport
How did a decent conversation with a non-English speaking rep. result in the WORST customer service experience EVER?
Ready to turn your messaging into a magnet for the right buyers? Let’s dive into some key tips and strategies to make your business irresistible! 💫👇
In our latest @AfterworkEntrep episode, we discussed the clear and compelling messaging https://t.co/RgheR2Nff4
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