Cathy Heffernan

2.0

[Cathy Heffernan @CathyHeffernan]

@British_Airways I am trying to book flights - can't log in, not getting password reset emails. Tried your live chat, waited hours and now cut off. Sent a DM, no reply. Feels like BA doesn't want me to log in and buy flights now. Can you help?

[Sally Canfield 🇺🇸 @TheLifeofSally]

@montie Are you following this Madison Square Garden freak fest? This is just an ad making machine for Harris. After 3 Presidential campaigns, I used to think this kind of thing was not a needle mover. I think I might be wrong this time.

[Cathy Heffernan @CathyHeffernan]

@_rothomass Sorry for the approach from a randomer but as you're just leaving, would love to know if there is a queue to get into the pond!

[Cathy Heffernan @CathyHeffernan]

@VirginAtlantic Hello I'm trying to get in touch with a query. The Live Chat bot doesn't seem to be able to answer but it won't refer me to a human, just keeps saying to try a new phrase. Can I DM you the query?

[Cathy Heffernan @CathyHeffernan]

@BFI yourlocalcinema has listings for subtitled screenings of American Fiction on 11, 12 and 14 February but when I check the BFI website they aren't coming up as subtitled screenings. Can you let me know if you do have subtitled screenings for this film?

[Cathy Heffernan @CathyHeffernan]

@rte @RTEplayer @IrishDeafSoc @cisli_ireland @PatricKielty @kevinbakhurst A wonderful addition to the Toy Show in recent years. I know lots of hearing people who don't sign choose to view the ISL version as they enjoy it so much :) But deaf people who can't sign can't access it in ISL because it's not subtitled. Please look at this for next year :)

[Cathy Heffernan @CathyHeffernan]

@electricginger @SuperLeeds75 Sorry - too busy making documentaries 😏

[Cathy Heffernan @CathyHeffernan]

@DHLParcelUK Hi got a notification about a delivery earlier to my apartment but I was out at the time. No information about which of my neighbours it was left with and just a very blurry photo with no face as proof of delivery. I can't trace the parcel as a result. Can you help?

[Cathy Heffernan @CathyHeffernan]

@susiewoosie77

[YourLocalCinema @yourlocalcinema]

@CathyHeffernan Here! https://t.co/iHUmm1vFZb

[Cathy Heffernan @CathyHeffernan]

@yourlocalcinema Sorry just seeing this. Amazing – thank you so much!

[Cathy Heffernan @CathyHeffernan]

@yourlocalcinema Hi I'm checking film listings in Dublin. Used to be the case that you could see them all on one page - now it seems I have to click on each cinema to see what they're showing which is v slow. Is there any way to see them all on one page? Thanks

[Cathy Heffernan @CathyHeffernan]

@yourlocalcinema Unless I am doing this the wrong way!

[Cathy Heffernan @CathyHeffernan]

@yourlocalcinema Oh that's so strange that people complained! It was so convenient seeing them all on one link. Maybe for places like London there was too much info but for a smaller city like Dublin it worked well. Now it seems like I have to scroll through several pages

[Cathy Heffernan @CathyHeffernan]

@news2dayRTE @reemelhassany @LawSocIreland Hello my nephew is in this and I was looking forward to watching this video. But it isn't subtitled :( I am deaf and need subtitles to follow videos. I'm so disappointed RTE has not thought about inclusion especially on a video from children's TV. Can you please rectify this?

[Cathy Heffernan @CathyHeffernan]

@Sustrans Hello am planning to do the Bristol-Bath walk this week. I see that there is a diversion on the Clay Bottom section. Are there any other closures along the line this week? Thanks

[Cathy Heffernan @CathyHeffernan]

@StarlingBank are you offering credit cards yet?

[Cathy Heffernan @CathyHeffernan]

@NationalTheatre I emailed your access team about tickets for this weekend a week ago and followed up but haven’t had a reply. Why is the team so slow to email when it’s the most accessible way to get in touch for deaf people?

[Cathy Heffernan @CathyHeffernan]

@Gatwick_Airport are the opening times for restaurants on your website definitely up to date today? Last time went through they’d all closed earlier than advertised and I couldn’t get any food as a result so want to check this time!

[Cathy Heffernan @CathyHeffernan]

I tried your WhatsApp customer service but it’s coming up as unavailable all morning. I would appreciate it if someone can let me know if the parcel will be delivered this afternoon asap

[Cathy Heffernan @CathyHeffernan]

@DHLParcelUK 9714820802
I got an email at 9.32 confirming that this parcel was arranged to arrive between 1pm-5pm.
At 9.53am I got an email and SMS saying delivery had been attempted but they were unable to deliver because I wasn't at home.

[Cathy Heffernan @CathyHeffernan]

I had arranged things to be at home this afternoon but now I don't know if the parcel is going to come.
Can you look into what is happening for me?