Chris Brook-Carter

Chief exec of the Retail Trust, former editor in chief of Retail Week. Always on the side of retail and passionate about its ability to do good.

[Chris Brook-Carter @CBC90]

@RugbyPass Useless. Cannot get on. Bring back BBC

[Retail Trust @retail_trust]

We’re delighted to announce that Her Royal Highness The Princess Royal has taken over Patronage of the Retail Trust from her mother, The late Queen Elizabeth II.

“We couldn’t be more honoured that The Princess Royal has become our Patron and in doing so continues the Retail Trust’s 74-year relationship with The Royal Family.

“We’re all extremely grateful for the long-standing support of The late Queen and we’re now very much looking forward to engaging HRH The Princess Royal, our new Patron, with the Retail Trust’s work to protect the health and happiness of UK retail workers.” – Chris Brook-Carter

Find out more here: https://t.co/gbZuA3ecxY

@RoyalFamily
#hope #health #happiness #retail #retailtrust #charity

[Retail Trust @retail_trust]

We are building a coalition of brands that want to create a more sustainable and successful future for retail that champions the hope, health and happiness of colleagues. Whether it’s a team challenge, donating your carrier bag levy, raising funds in the workplace, supporting our events or working with us to develop business tools, together, we can do so much.

We receive a call every 45 minutes, which means we’re answering the phone to colleagues who need us approximately 11295 times a year.

Now, more than ever, our charity and corporate partnerships play a vital role in our work to provide mental health and wellbeing support, which can be life-saving.

£40 helps us process one financial aid application
£480 enables us to deliver six sessions of counselling to a colleague in need

Take a look at all the ways you can get involved here: https://t.co/KjHtK8VkMQ (#linkinbio)

#partnerships #retail #retailtrust #hope #health #happiness #wellbeing #workplacewellbeing #retailindustry #corporatepartnerships #charitypartnerships #worldwellbeingweek

[Retail Trust @retail_trust]

It's been an eventful week so you might be in need of some fresh air to reset for the weekend. We've got the perfect accompaniment for you, listen to this month's Retail Therapy, on the wonder of walking.

On this episode we talk about walking with Annabel Streets, award-winning author of both fiction and non-fiction books, including 52 Ways To Walk, and founder of The Age Well Project.

In our conversation, Annabel talks about how she rediscovered walking after suffering debilitating backpain, reveals simple steps to improve your gait, and shares ideas to help you get out of a walking rut. Plus, we cover the benefits of walking in wind and rain, by water or under trees and whether slow or short walks are still worth doing (spoiler alert, yes they are!)

And so much more.

Listen here: https://t.co/Wjj4mFYvPg

#podcast #podcasts #retailtrust #retailtherapy #hope #health #happiness #wellbeing #retail #retailindustry #mentalhealth #walk #walking

[Retail Trust @retail_trust]

We are delighted to announce that we’ve been shortlisted for the first time in the Charity Times Awards for charity of the year!

We join a short list with five other charities, all with an income of more than £10m, who represent excellence in the charity sector.

We support nearly 600,000 retail employees across 200 clients as well as looking after 436 residents on our estates. Last month alone we answered 696 helpline calls and ran 44 training courses and we couldn’t be on this list without all of the dedication from our colleagues, supporters and the brilliant retailers that we work with. A huge thank you to all of you.

Take a look at the full list of nominees her: https://t.co/zJs0vIX6aw

#retail #retailnews #charity #charitynews #charitytimesawards #hope #health #happiness

[Retail Trust @retail_trust]

This January we're coming to the rescue to inject some joy into the new year!
Monday sees the start of ten days to feel better; our top tips to get through the gloom!

Between 15 and 26 January, we'll drop a fresh piece of content daily on the website, filled with easy-to-action advice – and with it, a great prize you can win!

Keep your eyes peeled from Monday to find out how!

#hope #health #happiness #retail #retailtrust #tendaystofeelbetter #wellbeing #january #januaryblues

[Retail Trust @retail_trust]

“Thousands of shop workers are contacting us to say they now fear for their safety"
Today, we have launched our respect retail campaign to tackle the increasing abuse faced by our retail colleagues daily. Here’s why it’s time to join our campaign and report abusive incidents so colleagues can get the support they need.

“Every day we’re hearing from people who have been shouted at, spat on, threatened or hit at work, sometimes several times a week. As a country and a society, we must get better at ending this terrible behaviour, making sure every incident is recorded and acted upon, and above all, ensuring that our colleagues across the country get the protection and support they need.

Our message at the Retail Trust is clear. Abuse is never part of anyone’s job, and if you’re a retail worker encountering abuse, threats or violence, please do report this to your manager and call the Retail Trust’s wellbeing helpline on 0808 801 0808 if you need any support dealing with your experiences.” - Chris Brook Carter

Join our campaign to #RespectRetail and stop the intolerance epidemic: https://t.co/RIN0A8zcLv

#intoleranceepidemic #harassment #workplaceharassment #righttobesafe #retail #retailtrust #hope #health #happiness #worldkindnessday #retailindustry @CBC90

*Credit: BBC Breakfast

[Retail Trust @retail_trust]

“Resilience isn’t this magical thing that some of us have and some of us don’t. The biggest lesson that any of us can learn is that resilience is the strength we draw from each other.“ -Bruce Daisley

#leaderssummit23 #RTLeaderssummit #retailtrustleaderssummit

[BIG TOP PR @big_top_pr]

Coverage secured for @Retail_Trust in Drapers 👏

CEO @CBC90 shares shocking details about a surge in crimes targeting retail staff, and what fashion retailers can do to protect employees.

#Retail #PR

https://t.co/F0M07NpsW3

[Co-op Campaigns Team @coopukcampaigns]

The rise in crime threatens shopworkers, shops & communities - 👇 from @GMB

@coopuk spend 4 times sector average per store on security but @PoliceChiefs need to act because right now they don't attend in 71% of serious crimes we report

@ACS_LocalShops @the_brc @UsdawUnion

[Retail Trust @retail_trust]

Half of managers have noticed an increase in absence due to mental health issues in the last 12 months. 83% of managers would like more training to help them support people’s wellbeing.
The welcome culture shift to more openness around mental health has led to a critical need for more management training to ensure these key team leaders know how to support themselves and their teams, signpost and set boundaries.
If you would like to find out more about working with us to support your teams with end-to-end, expert-led wellbeing solutions, tools and training, drop us a line here: https://t.co/64d4gD9fs2

Download the health of retail report here: https://t.co/EbfSIErep5
#healthofretail #healthofretailreport2023 #retail #retailtrust #hope #health #happiness #wellbeing #wellbeingsolutions

[The Retail Bulletin @RetailBulletin]

🎉 Exciting news! 🤝 We are thrilled to announce our partnership with @retail_trust, the leading charity supporting the well-being and happiness of individuals in the retail industry. 💙

Have a Read👇
🔗 https://t.co/eHK1lAkUSb @CBC90

[Retail Trust @retail_trust]

On the #Empower stage: customer isn’t always right: tackling the intolerance epidemic together, with Chris Brook-Carter, Jo Crumplin, Cliff Lee and Tallulah Belassie-Page.
Find out how to handle customer abuse while protecting your wellbeing, by those who’ve been there.
@CBC90

[Retail Trust @retail_trust]

Listen back to Chris Brook-Carter on @BBCRadio4 You and Yours with @sharivahl today discussing the increase in customer abuse towards retail workers. Tune in at 12:10pm https://t.co/xmul38gnwR
Read more about our research here: https://t.co/2cz1UCSVFF
#respectretail @CBC90

[Chris Brook-Carter @CBC90]

So sad to hear of the passing of Jacqueline Gold CBE, pioneer, friend and beacon for retail industry.
Jacqueline was an inspiration – her warmth, passion for a more inclusive world and courage confronting inequality in the workplace influenced so many people for the better.

[Chris Brook-Carter @CBC90]

@andrewbusby @shoptalk It’s taken 10 years off me!! Last year’s had added a decade there was so much grey.

[Retail Trust @retail_trust]

Learn how to sleep better and fall back to sleep faster with brilliant advice from James Wilson, aka
@thesleepgeek, a sleep expert and founder of Kip Mate.

https://t.co/2I6sBur8nK

#sleep #sleeptips #sleeping #sleepingwell #wellbeing #hope #health #happiness #retail

[Chris Brook-Carter @CBC90]

As always, it was a total pleasure to speak to @TheoPaphitis about all things retail. I always come away with new inspiration and insight into people and leadership.

[Retail Trust @retail_trust]

We're delighted to share the latest interview in the retail giants series with @Newton_Europe
@TheoPaphitis sat down with @CBC90 to talk all things retail and wellbeing, and it's a chat not to be missed. Grab a cuppa and take a watch here: https://t.co/bIyhnCKMrX

#retailgiants

[Retail Trust @retail_trust]

"People are really important in retail. If you are going to go to the top in retail, you really must like people and be a people person."
Here’s a sneak peek of @CBC90 in conversation with @TheoPaphitis for the next episode of Retail Giants, in association with @Newton_Europe

[Retail Trust @retail_trust]

We're now live with experts @jessphillips @RobinsonOly Josie Dickinson from @DunelmUK and Claire Askew on how retailers can help employees experiencing domestic abuse.

Together with @FootAnstey @wagestream @karcheruk @Dentons @RetailWeek @fourthnews
#RTleaderssummit