@ball_launcher Hello Paul. We had sent all these out. Only had a few ordered on the weekend of the pen.
- I can reprint this one if you still want it or happy to change it if you think it’s a bit out of date now.
Not sure where the first has gone too.
@stutaylor2020 Orders have been arriving daily we haven’t shut down.
You are probably the 4th person to post something this month out of 250+ orders.
If we have missed a personal deadline let me know I will refund and cancel the order. If not it should be with you today or tomorrow.
@aid_lucas @AdamEdwards291 This is all after an order that was sent on time as per our terms and promise, but due to incorrect shipping information provided Royal Mail returned to us. Granted the replacement parcel has not reached you and I will get onto RM to investigate this. Again, I can only apologise
@aid_lucas @AdamEdwards291 We have nothing to be ashamed of Aiden. As I’ve explained privately, I haven’t been on this account for weeks, seen your tweet on my personal feed and replied instantly. We have processed your refund and have a charitable donation at your request. I have offered my apologies
@aid_lucas @AdamEdwards291 Refund processed and charity donation as requested out of own pocket. Again I offer you our sincerest apologies that the service you expected was not delivered
@aid_lucas As I’ve explained in my message to you, I haven’t been logged into this account as we have been taking a break for the summer. I will process the full refund as discussed
@Yvonne70skyblue Our social media channels are still active, so he can contact us on here or Facebook. If he doesn’t have social media, drop us a DM and we will sort something 👍🏼