Complete Care Shop Customer Service

Our Customer Service team are here to help.
Mon-Fri 9am-5pm, Sat-Sun & Bank Holidays - Closed.
To help us better help you, please tell us your order number.

[Complete Care Shop Customer Service @CCS_Help]

Welcome to our dedicated help account for Complete Care Shop.

Our Customer Services team are on hand to help Mon-Fri 8am-8pm, Sat-Sun 8:30am-5:30pm

[Complete Care Shop Customer Service @CCS_Help]

Recent X changes mean that you might not be able to contact us. If you have any queries, please email our customer service team directly on [email protected]

[Complete Care Shop Customer Service @CCS_Help]

@Susan11679865 Good evening Susan,

We have direct messaged you. Please respond to this so we can look into a resolution for you immediately.

We look forward to hearing from you.

Billie
Complete Care Shop

[Complete Care Shop Customer Service @CCS_Help]

@BigMentor Good evening,

We are sorry to know you've received a rollator with a faulty wheel.

I see that this is currently being resolved by our team, I have sent you a direct message with an update, please let me know if you need any extra assistance there.

Kind Regards,
Klaudia

[Complete Care Shop Customer Service @CCS_Help]

@S7arah_7 Good Evening,

After looking at the user manual, I can confirm that you can charge the chair through either port. The chair can be charged through the controller so you do not have to remove the battery. you can also charge the battery separately.

Liam
NRS Healthcare

[Complete Care Shop Customer Service @CCS_Help]

@ChantallePeret3 @ccsmobility 363357 - I can see that you ordered a Lifemax SOS pager starter set; is there something from this that is missing? You have not ordered a doorbell on this order. Ruth

[Complete Care Shop Customer Service @CCS_Help]

@TalatACA Good evening. Thank you for your message. We have sent you a private message. Can you please respond to that so we can get this sorted out for you? Adedayo

[Complete Care Shop Customer Service @CCS_Help]

Welcome to our dedicated help account for Complete Care Shop.

Our Customer Services team are on hand to help Mon-Fri 8am-8pm, Sat-Sun 8:30am-5:30pm

[Complete Care Shop Customer Service @CCS_Help]

@TalatACA Good Afternoon

Thank you for your comment.

I have sent you a direct message this afternoon, so if you could please review this and reply at the earliest opportunity, this would be appreciated, so we can assist further.

Kind Regards

Julia

Complete Care Shop

[Complete Care Shop Customer Service @CCS_Help]

Happy Easter! 🐰

We're still here if you need help with your orders. Our customer service hours for this Easter Break are below.

Good Friday: 8:30am – 5:30pm
Saturday: 8:30am – 5:30pm
Sunday: 8:30am – 5:30pm
Easter Monday: 8:30am – 5:30pm

[Complete Care Shop Customer Service @CCS_Help]

@Rohitr891 Good morning, Thank you for your tweet. I have located and responded to your email. I am very sorry for the delay and inconvenience here. Kind regards, Lisa-Marie. Complete Care Shop.

[Complete Care Shop Customer Service @CCS_Help]

@clairabelle11 Good Morning

Thank you for contacting us.

We are sorry to hear of this.

Please could you send us a DM with your order number so we can look into this for you?

Kind Regards

Grace

Complete Care Shop

[Complete Care Shop Customer Service @CCS_Help]

@claimesuk @ccsmobility @MartinSLewis Good Morning
Thank you for contacting us.
We are sorry to hear of this.
Please could you send us a DM with your order details to enable us to assist you further?
Apologies for any inconvenience caused.
Kind Regards
Grace
Complete Care Shop

[Complete Care Shop Customer Service @CCS_Help]

@claimesuk Good Evening, please can you direct message us with your contact details so a member of our management team can help resolve this for you?
Kind Regards,
Pia
Complete Care Shop

[Complete Care Shop Customer Service @CCS_Help]

@claimesuk @ccsmobility @MartinSLewis @MoneySavingExp @itvMLshow Good Evening, please can you direct message us with your contact details so a member of our management team can help resolve this for you?
Kind Regards,
Pia
Complete Care Shop

[Complete Care Shop Customer Service @CCS_Help]

@Gorseyrainow Good Afternoon
Thank you for your message. Please accept my apologies for the delay in responding.
I have sent you a direct message this afternoon. Please reply at your earliest convenience.
Kind Regards
Dylan
Complete Care Shop

[Complete Care Shop Customer Service @CCS_Help]

@JWHFB15 Hello,

Rest assured we will respond shortly.
I apologise for any delay here and hope to resolve for you shortly.
Kind regards, Lisa-Marie, CCS.

[Complete Care Shop Customer Service @CCS_Help]

@JWHFB15 Hello, Please send me a DM with your order number and I'll happily look into this for you. I am sorry you were unable to get in touch via phone, however I hope to resolve this for you. Lisa-Marie | CCS

[Complete Care Shop Customer Service @CCS_Help]

@Gorseyrainow Good afternoon Elizabeth.
Apologies for the delay in my response.
I can see that my colleague has now dealt with this for you.
If you have any further questions, do not hesitate to contact us again.
Kind regards,
Andrea

[Complete Care Shop Customer Service @CCS_Help]

@Gorseyrainow Good Afternoon,
Sorry to hear this.
Please send us a direct message so we can look into this.
Kind Regards,
Vicki
Complete Care Shop