Ceri Frayne

Absolute Faves ❤️ Travelling. Lonely Planet. Running & Fitness. Outdoor Activities. Tripadvisor. Thai Food. Peanut butter. Cake. ❤️

[Ceri Frayne @CeriFrayne]

@Stinkeye59Jamie @LCPatnett @KakaODH excuse for another holiday ✈️

[Ceri Frayne @CeriFrayne]

@lastminute_com I've got it but tickets only show My name on mine - no Ben. Carys' only show her name - no Simon. Please send our4etickets

[Ceri Frayne @CeriFrayne]

@lastminute_com it only has Carys and Is details - where are Ben and Simons ticket details?

[Ceri Frayne @CeriFrayne]

@AmexUK what email address can I send a complaint to about not receiving goods paid for to claim under cons. credit act? @lastminute_com

[Ceri Frayne @CeriFrayne]

@emma1967bowen who were you flying with?

[Ceri Frayne @CeriFrayne]

@lastminute_com we still don't have confirmation of our four ticket numbers for @airchina!!! Please confirm complaints email address!

[Ceri Frayne @CeriFrayne]

@lastminute_com Kailish has been fantastic.still escalating complaint&referring to travel ombudsman due to huge inconvenience&upset caused

[Ceri Frayne @CeriFrayne]

@airchina apparently your system cancelled our flights in August&yet we only find out when can't check in online2 days before!@DailyMailUK

[Ceri Frayne @CeriFrayne]

@lastminute_com Called @airchina they do have seats on Manila flight despite you saying full.Still no flight confirmed @DailyMailUK story!

[Ceri Frayne @CeriFrayne]

@ian1962giles it's not a delayed flight, the agency @lastminute_com have CANCELLED our flights with @airchina for no reason&not even told us

[Ceri Frayne @CeriFrayne]

@lastminute_com I suggest you do everything to get us on @airchina at8.25pm-incl.upgrade.i will be escalating this&requesting compensation

[Ceri Frayne @CeriFrayne]

@lastminute_com resolve the issue?!on phone for1.5hrs.told no space on flight that we booked&paid for in June!take our£& then cancel booking

[Ceri Frayne @CeriFrayne]

@airchina is 8.25pm flight on 5th feb London to Manila full?@lastminute_com cancelled our flights and now say this is full-holiday ruined!

[Ceri Frayne @CeriFrayne]

@airchina flight to Manila 8.25pm on 5th feb- @lastminute_com told us you had cancelled this flight-no notification,just cancelled flight

[Ceri Frayne @CeriFrayne]

@lastminute_com told @airchina flight cancelled when not.YOU cancelled our flights and now2days before we have no flights.told full when not

[Ceri Frayne @CeriFrayne]

@lastminute_com requested to be put back on original flights that I paid for after YOU cancelled them!told full when @AirChinaNA said not!

[Ceri Frayne @CeriFrayne]

@lastminute_com [email protected] disgusting #customerexperience.will never use you again!how can you cancel my flights???

[Ceri Frayne @CeriFrayne]

@lastminute_com @AirChinaNA booked as group of4and flights cancelled for2of us!trip for my30th birthday ruined.2days to go and no flight!

[Ceri Frayne @CeriFrayne]

@lastminute_com been on phone all AM!now told no seats on @AirChinaNA 8.25pm flight to Manila but airline told me there was!still no flight

[Ceri Frayne @CeriFrayne]

Over1hour on the phone to @lastminute_com trying to get flights after they cancelled ours&didnt tell us.@AirChinaNA