@AlternativeAir I have been through an extreme hassle with no response from Alternative Airlines through their booking partner Affirm. Simply trying to book a flight to see a sick family member but this has been cast Into doubt with poor customer service from Alternative Airlines and no response
@Vegnfeminist @Affirm@bbb_us Unfortunately this is the same process I am now caught up in. The vendor has not processed my order in 5 days and the affirm team tells me there is nothing they can do and they can’t even contact the vendor. I have a sick family member to visit, now my trip has been put jeopardy
@Ask_Spectrum no customer service available by phone nor your chatbot. what are your customers to do here? just wait until spectrum decides to help? quite terrible considering Covid with children trying to learn at home and parents trying their best to manage as well.