Charlie Newark-French

Chief Executive Officer at @sharpentech | #AI + #ML + #Automation

[Sheila McGee-Smith @McGeeSmith]

Don't know @SharpenCX? It's time to find out who they are - and who better to hear from than CEO @CharlieNF and me in a fireside chat! #CX #AI

[Sharpen @sharpentech]

🎉 Exciting News! Meet @CharlieNF, our new CEO at SharpenCX. With his visionary leadership and customer-centric approach, as well as his experiences in the #UCaaS and #AI spaces, we're set for a new chapter of growth and innovation. [Video] Meet Charlie: https://t.co/8OElYig8uA

[Hyperscience @HyperscienceAI]

We are proud to have been selected as one of @BuiltIn's 2023 Best Hybrid Places to Work—an awards program that recognizes tech companies that offer the best total rewards programs for employees. #BuiltIn https://t.co/Aqz6PBTzpS

[Hyperscience @HyperscienceAI]

2022 was a year of twists and turns for business leaders across all industries. Here are four predictions for 2023 from Hyperscience executives for the most proactive paths forward. ➡️ https://t.co/c3wVMANRDe #automation

[VentureBeat @VentureBeat]

What trends will emerge in the #MLops landscape in 2023? A variety of #AI and #ML experts shared their predictions with VentureBeat: https://t.co/qSSVVVpDHw

[Hyperscience @HyperscienceAI]

Our 2022 Automation Pulse Report reveals that 40% of respondents believe companies must promote the ethical use of #AI. Learn why this emphasis on a #HumanCentered approach and an ethical commitment is a positive sign for the future. >> https://t.co/oYgiK1P1lD

[Hyperscience @HyperscienceAI]

When malicious—but often unintentional—bias creeps into #AI models, there are real consequences for both individuals and organizations.

Learn why an AI ethics committee is a critical first step from the perspective of our VP of #MachineLearning, CF Su. >>https://t.co/AXNYsgKtCL

[Hyperscience @HyperscienceAI]

Today, we launched a new set of values to help define how we build products & grow the company.

⭐️ Customer First
⭐️ Innovation That Transforms
⭐️ Work-life Flexibility
⭐️ Win Together
⭐️ Lead with Trust

More on our updated values here: https://t.co/o1Trkz803N via @CharlieNF

[Hyperscience @HyperscienceAI]

A critical first step for any organization that leverages or provides #AI should be implementing an AI Ethics Committee. Our VP of Machine Learning, @CF Su, explains the thought process here >> https://t.co/Ld1awMf3Y7 cc: @VentureBeat

[Hyperscience @HyperscienceAI]

The relationship between data, AI and #ML is a force to be reckoned with in the enterprise ecosystem, according to our VP of ML, CF Su. Uncover how AI/ML can effectively process and improve the data fed into an organization’s system via @CMSWire >> https://t.co/oSS50vDtQS

[Hyperscience @HyperscienceAI]

Our latest blog explains how—when implemented correctly—machine learning has the potential to:

Revolutionize the way businesses operate 💯
Make work more meaningful 😊
Make employees more productive 📈

Unlock the power of #ML >> https://t.co/pNkkr5veqI

[Charlie Newark-French @CharlieNF]

The Freedom to Create and Innovate.

Great to see our CTO's perspective on how companies can empower developers to create and innovate with minimal boundaries >>

[Reworked @GetReworked]

How to Win and Retain Developer Talent by @druadh20 https://t.co/cjnQUx3a6k #talentmanagement #automation

[Automation Today @Automationtoday]

More Employees Understanding Benefits of Working with Automation, Says Report @Hyperscience

https://t.co/YjBsJC1xuY

[Charlie Newark-French @CharlieNF]

"Quiet Quitting" and workplace disengagement result from mind-numbing tasks forced on knowledge workers craving more. With the right #AI software, employees get valuable time back to flex their minds. Read my POV in @finextra: https://t.co/OuUWwsztTh

[Charlie Newark-French @CharlieNF]

"RPA, though promising when it emerged, is just not the right solution for long-term automation efforts," — @HyperscienceAI CTO Tony Lee.

Tony shares in @GetReworked why intelligent #automation can handle complex, dynamic workflows and reduces oversight: https://t.co/vC8RIxngN2

[Charlie Newark-French @CharlieNF]

Great to see @weschan and @mattturck featured in @BusinessInsider's article detailing 19 VCs backing #AI/ML startups like ours. https://t.co/cHeIYFWG6R @HyperscienceAI #VentureCapital

[Charlie Newark-French @CharlieNF]

How aware of the widespread use of #AI is the average consumer? For those in the industry, we must develop AI technologies and educate society on its risks and rewards. Great article in @USChamber featuring the chair of @IBM's AI Ethics Board: https://t.co/a39vhp7SkE

[Charlie Newark-French @CharlieNF]

Human/machine collaboration accelerates #automation success. This is especially true with Optical Character Recognition (OCR), where embracing human involvement can increase accuracy and speed when the machine makes a mistake. More in the @HyperscienceAI blog:

[Hyperscience @HyperscienceAI]

Why is the "Straight Through Processing" (STP) the wrong metric to measure for optical character recognition performance? Learn where STP falls short >> https://t.co/hBUYY1PaTd #automation

[Charlie Newark-French @CharlieNF]

Despite the hype of drones and giant machinery to solve supply chain woes, it's often outdated paperwork processes that cause delays.

@HyperscienceAI CTO Tony Lee shares how back-office #automation can help today's #SupplyChain challenges in @SDCExec: https://t.co/B7hHDkhOvO

[Charlie Newark-French @CharlieNF]

"Radiologists who use AI will replace radiologists who don't."

This take on humans versus machines in @nytimes is spot on...Technology will augment our capabilities, rather than replace us. https://t.co/lMvixSWQal "