Chatwire

Send/receive chat messages through your help desk. Seamless and easy. [Tweeting with you: Lindsay, Olivia, and Chris]

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We've paused our Twitter feed today in support of the Day Without Immigrants strike. Read about it here: https://t.co/nRAT9z11hW

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If your current #custserv agents are struggling to meet demand, it might be time to hire some more hands! https://t.co/GHF5denObj

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Check out this awesome #Ecommerce analytics guide for absolute beginners, brought to you by @ramonbez & @shopify 🔥 👀 https://t.co/bpI0lAtN2N

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4 ways to start managing your time and have a more productive work day - https://t.co/vVY2PmvsaN

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"A key part of successful customer service is going to the channels where your customers are" https://t.co/BIOmdJdboa

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Always research a hashtag before you use it in your company's tweets! https://t.co/omDXeeGMWE

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Businesses are taking advantage of the #PokemonGo craze and so can you https://t.co/uCKoFWQU08

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Use Disney's 6 customer service principles in your own business - https://t.co/VcirZnRLDp

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Did you know that 68% of #ecommerce transactions are abandoned before the purchase is complete? #ecommercestats

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"Teaching your reps to ask very specific questions can help get to the root of customer problems faster." https://t.co/owTrEMoUhR

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Need help deciding on a help desk for your business? https://t.co/RiiUbRAYdy

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"The extra level of familiarity and awareness made me feel like I was being pampered." https://t.co/DCrUwZguFz

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"Provide value at every turn and provide the resources your customers need." https://t.co/Ce4WTaJ4BM

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Listening to the customer before you suggest they buy something more expensive is incredibly important. https://t.co/VTqBp6LUSk

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Being fully rested isn't just beneficial for your body... it's good for your work, too. https://t.co/Iu79r4oqO3

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Empathy: Sometimes the best #custserv strategy is just to listen https://t.co/PnrrHNitG8

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Phone calls don't just provide the human factor - they can sometimes be even more efficient that text or email. https://t.co/DyL7DnvykB

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At the heart of these stories are simple steps that businesses can do to show their customers they care about them. https://t.co/80ITOcXDIp

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Looking for some good ways to say, "Thanks!" this holiday season? https://t.co/5EJckdQ1Gg

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Customer service isn't just a department, it's a mindset! https://t.co/G5eQFxFQ3H