@Twickets last night I bought a ticket through you for Baxter dury and the ticket didn’t work. It had already been scanned and my friend came half way across London to not be allowed in. How do I go about getting this refunded?
@SW_Help this train is hideously oversold. Why? (The 7:20 Waterloo > Exeter St David’s)
Sat on the floor surrounded by people who also can’t sit down. Disgusting service