JOHN BENSON-SMITH

F&B Consultant - writer- former judge BBC MasterChef & founding father of modern British Cuisine in Manchester' -

[Mrs Munch - The Doctor @MunchMrs]

How has my car tax gone from £20 for low emission to £200 ... I am so sick of these constant stealth taxes and increases
#cartax

[JOHN BENSON-SMITH @ChefJBS]

@robbopalmer @EE Hundreds if not thousands of companies with shocking customer service now in U.K.

[JOHN BENSON-SMITH @ChefJBS]

'Tourists go home!' Furious Lanzarote residents glue shut Airbnb key boxes and put fake police tape to cordon off beauty spots as they blame British holidaymakers for sky high rents and overcrowded beaches | Daily Mail Online https://t.co/5HBZW51mCG

[JOHN BENSON-SMITH @ChefJBS]

Compulsory tours of the D-Day battlefields would do wonders for modern society https://t.co/TqPUKbpdmB

[Ben Hunt @benjhunt]

Why @Tesco are your Whoosh drivers asking to take a photo of my passport? I ordered via your app. The driver showed me an app, written in another language, and told me he wanted my passport. It was for fruit, veg and chicken!

[JOHN BENSON-SMITH @ChefJBS]

@TonyWiganRL @manairport Agree

[Elaine Atkinson @elainea1804]

.@British_Airways cancelled our flight, changed airport & stripped out specific seats paid for months ago to accommodate our health needs. Chat staff refuse to help. Please DM me immediately to resolve.✈️🛑 #BritishAirways #CustomerService #FlightCancellation #ConsumerRights

[FootiePrint ⚽️ @FootiePrint]

Sadly just had the worst experience on @easyJet we’ve ever had. Terrible staff being utter jobsworths & no As to simple Qs. And the Brexit queues to come the other end. Airline travel slowly becoming a nightmarish necessity if you want holidays. Next year, driving to Scotland.

[James Beards @james_bear97950]

Why Does amazon make it, impossible to speak to customer service? I want my refund your driver refused to give me my parcel i am 48 yrs of age older than the bloody driver absolute joke! Not everyone drives not everyone has a passport! I paid with my credit card!

[Andy Lynes @AndyLynes]

Having spent over 12 hours on British trains over the last two days, I can confirm that the worst thing about rail travel isn't the cancellations, uncomfortable seats and bad coffee, it's the unending parade of absolute arseholes who listen to their phones without headphones.

[Tom Bridges @bridges_tom]

Absolute shambles from @LNER right now. Our southbound service has been turned around at Durham and sent back to Newcastle. We were not allowed to get off at Durham. Apparently this was because no trains can go south of Durham because of a problem with the overhead lines…..

[JOHN BENSON-SMITH @ChefJBS]

Using your loaf

[JOHN BENSON-SMITH @ChefJBS]

No staged perfection or script or faff or studio

[Jack @jack97532]

Your new trains are being looked after and maintained well aren’t they @AvantiWestCoast can’t even get a seat, bins swinging everywhere and you charge more than a flight to Europe.

[Nick Kerigan @Nick_kerigan]

Just abysmal @British_Airways - BA445 arrived over three hours late, we are parked up off stand and no buses to take passengers off the plane. This service just gets worse and worse…

[Andrew McCormick @AGMcCormick]

New low for @British_Airways - flight takes off from Heathrow without any of the passengers’ luggage.

[Joe Sims @JoeSims10]

Was laughed at and mocked by your customer service agent after waiting 20 mins on a call to you @British_Airways a deplorable level of customer service. You used to be so good 🥲

[JOHN BENSON-SMITH @ChefJBS]

Making bread

[JOHN BENSON-SMITH @ChefJBS]

Gen Z workers need to endure bad bosses and boring assistant jobs to become resilient, says Michelle Obama | Daily Mail Online https://t.co/vW3RfeSqi2

[Tony Page @1tonypage]

Here it is under 280 characters:

“Thank you @British_Airways. I’ve already contacted Customer Relations 4 times. Got 4 template responses across 3 case numbers. Not one addressed my complaint. Sending me back there isn’t a resolution. Filing with CEDR on 26 June.”