Cherry Black

Just another black man tryna make it...

[Cherry Black @CherryBlack01]

Ah, Kenya 😂

[Cherry Black @CherryBlack01]

@Safaricom_Care it’s past 7pm and nobody is saying anything or doing anything!!! What is wrong with you people?!

[Cherry Black @CherryBlack01]

@Safaricom_Care Nobody needs your apologies, do your job!!!

[Cherry Black @CherryBlack01]

@Safaricom_Care you people have developed a system where you get people into your inbox then completely ignore attending to them!!!

[Cherry Black @CherryBlack01]

@Safaricom_Care what’s the update on the follow up for fixing my WiFi???

[Cherry Black @CherryBlack01]

@Safaricom_Care You can’t keep giving your customers the run around for 2 days and your only solution is 5gb that lasts an hour and technicians that act like we’re supposed to plead with them to work! 2 whole days!!!!

[Cherry Black @CherryBlack01]

@Safaricom_Care @SafaricomPLC it’s so unfair that you’d have me wait for your technicians for 2 days!!! Now they’re acting like I have to beg them to come down the rd to fix internet I pay for!!!!!

[Cherry Black @CherryBlack01]

@Safaricom_Care Took you long enough!

[Cherry Black @CherryBlack01]

@Safaricom_Care how many times should I tweet to get service???

[Cherry Black @CherryBlack01]

@Safaricom_Care Took rep KD one minute to tell me what all the other useless people working there couldn’t in over an hour! Very useless!

[Cherry Black @CherryBlack01]

@Safaricom_Care can someone get in the DM and actually use the info you keep asking me over and over again, or put me on the phone with an actual person I can talk to

[Cherry Black @CherryBlack01]

@Safaricom_Care how many times do you want me to share the same details you’ve been asking for an hour???

[Cherry Black @CherryBlack01]

@Safaricom_Care what does one have to do to get some assistance here????

[Cherry Black @CherryBlack01]

@Safaricom_Care @Safaricom_Care still waiting for assistance! An hour later!!!!!🤦🏿‍♂️

[Cherry Black @CherryBlack01]

@Safaricom_Care And I’ve given you what you need, so what’s the update?

[Cherry Black @CherryBlack01]

@Safaricom_Care So what exactly is the point of asking me to DM you my number only to do nothing after????

[Cherry Black @CherryBlack01]

@Safaricom_Care Can I get a @Safaricom_Care rep on the phone?!!!!

[Cherry Black @CherryBlack01]

@Safaricom_Care You people are very annoying!!!!

[Cherry Black @CherryBlack01]

@Safaricom_Care @Safaricom_Care @SafaricomPLC I’ve shared my contact details, what else do I need to do to get assisted by this frustrating service???

[Cherry Black @CherryBlack01]

@Safaricom_Care I have shared my number. What else do I need to do to get some assistance here???