Vapeorist Chester

Just your phenomenal Vape shop. Specialists in Premium liquids and kit. We can sort your Vaping needs. Based in Chester serving UK Nationwide. #smok #aspire

[Vapeorist Chester @ChesterVape]

@AmazonUK @AmazonHelp why do you treat your sellers so badly? I have rung seller support and account health teams and nobody can understand an email I have received? In the meantime you still will not transfer the money you owe me? What do I do now?

[Vapeorist Chester @ChesterVape]

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[Vapeorist Chester @ChesterVape]

@AmazonUK @AmazonHelp @amazon DAY 52 of this fiasco and still no response from Amazon regarding my account all I want to know is do you have all the info you need? Is that too difficult a request? Is there anything more I can do to get this resolved?#corporatebully #sellersmatter

[Vapeorist Chester @ChesterVape]

@AmazonUK @amazon come clean make it public? How much of Sellers money are you holding and refusing to release because of spurious use of Section 3 business agreement? How many millions USD and GBP etc are you withholding? #corporatebully #smehostages #amazonscam

[Vapeorist Chester @ChesterVape]

@AmazonUK @AmazonHelp another day still NO RESPONSE FROM @AMAZON what makes you think you are engaging with the SME community? You are creating a horrendous reputation of being a #corporatebully and an organisation that does not care about sellers. When is mgement go to realise?

[Vapeorist Chester @ChesterVape]

@AmazonHelp Here is a copy of the tweet you sent...

Please use this link to provided to contact us for an update on your appeal. ^TD

There is no link there. You did however send the link via another tweet.

[Vapeorist Chester @ChesterVape]

@AmazonUK why do you bully your small business sellers and treat them so badly? #corporatebully why can you never get a straight answer from seller support? Nobody seems to be able to answer a simple question? @amazon

[Vapeorist Chester @ChesterVape]

@AmazonHelp Secondly..... what do you mean... ‘Again’ that infers that you had to do send it more than once! You didn’t send it the first time... exactly my point. Trying to put somebody down and make out they are wrong! When actually the error is @AmazonUK #corporatebully

[Vapeorist Chester @ChesterVape]

@AmazonHelp Two things.... first the link is to seller central. Thank you for that... I have that already.... I login every day! So unless I have missed something that is not very helpful. Furthermore.... exactly what I mean .... basically that does not resolve the problem

[Vapeorist Chester @ChesterVape]

@AmazonHelp @amazonhelp you sent me a tweet saying use this link..... there is no link? What’s going on?

[Vapeorist Chester @ChesterVape]

@AmazonHelp What link?

[Vapeorist Chester @ChesterVape]

@AmazonHelp You have just fobbed me off! Exactly my point! Seller support do not answer questions....Sorry not my department! Can I speak to the right dept .... no they don’t talk to people. Send an email. You send an email... no response... you chase it... don’t chase us you have to wait...

[Vapeorist Chester @ChesterVape]

@AmazonUK @amazon @AmazonHelp just got an email from seller support saying I have to wait to get a response. Your guideline says 1-2 days I have been trying to resolve this for weeks! Why cannot anybody @AmazonUK answer a question or communicate? #corporatebully #sellersmatter

[Vapeorist Chester @ChesterVape]

@AmazonHelp @AmazonUK @amazonhelp I got an email the other from #sellersupport basically saying I have to wait for my appeal to be processed. But no indication how long that would take. So you hold on to sellers money while you complete an admin task? Bet you are holding onto millions of GBP

[Vapeorist Chester @ChesterVape]

@AmazonHelp @AmazonUK @AmazonUK @amazonhelp I submitted an image for verification. It failed. I rang seller support to be told to resend it as a .jpeg file instead of a .png. I checked your notes it says .png files are acceptable. That delay took 5 days to resolve. I had to chase it Want to know more?

[Vapeorist Chester @ChesterVape]

@AmazonHelp @AmazonUK @AmazonHelp simplz your seller appeal system is collapsing. You are holding onto thousands of sellers money on the pretence of a breach of Section 3 which is so badly written you can do what you like. You don’t answer emails. Have departments that do not speak to people

[Vapeorist Chester @ChesterVape]

@AmazonUK @amazon @AmazonHelp Why do you bully your small business sellers so badly? You can never get a straight answer? You don’t stick to your guidelines on response times. You send ambiguous emails that don’t make sense. Always excuses......not my department #corporatebully

[Vapeorist Chester @ChesterVape]

@AmazonHelp @AmazonUK @amazonhelp where can I find this clause please Section 3 of Amazon’s Business Solutions Agreement. I have searched on your site but cannot find it?

[Vapeorist Chester @ChesterVape]

@Amazonuk That link will not let me submit without the url for the initial tweet. The help info is unclear as to how I do that? So I cannot submit. Why do you make this so difficult?

[Amazon Help @AmazonHelp]

@ChesterVape Hello, please fill in your details here, and we will have a member of our team get this looked into:https://t.co/mk7tow11c4.^CR

[Vapeorist Chester @ChesterVape]

Done. @amazonuk @amazonhelp here is copy of my latest submission. HELP,HELP.I DO NOT UNDERSTAND YOUR RECENT EMAIL. PLEASE CAN YOU HELP ME I DO NOT UNDERSTAND WHAT YOU ARE ASKING FOR!I called seller support,and account health they did not understand the email. HELP. Let’s wait see

[Amazon Help @AmazonHelp]

@ChesterVape Hello, you copy and paste the link into the section provided. It is not required and you can just add your initial twitter name. Our team will be able to locate the issue when we have received your details. ^CR

[Vapeorist Chester @ChesterVape]

@Amazonuk @amazonhelp thank is not helping. You have just sent me to the login on seller central. I have that already. I was using it everyday until this series of events started. How do you escalate an issue when seller support cannot help you?

[Amazon Help @AmazonHelp]

@ChesterVape Hello, thanks for reaching out to us today. Apologies for the issues occurring with your seller account. We would ask you to reach out to our seller team directly here:https://t.co/LAt5lJQEpV. ^CR