@cromaretail Ticket no - 8792206182390
Raised a complaint on Saturday for my faulty TV. Almost 72 hours later, not a single update! I paid for 4 years of warranty, not to chase your team for a response. Extremely disappointing service! @cromaretail
@cromaretail Impressive how quickly Croma responds on Twitter compared to actually resolving a complaint. 🙂 72 hours will be up tomorrow morning 🫡
Have some shame @cromaretail
What's the purpose of having a timeline?