She has had that bed for 14 years. Clean your hoses and spend the 575 for a new mattress. Expecting sleep number to refund or replace a 14 year old product is stupid especially considering the variables in her homes moisture content . Replace the foam, clean the rest and sleep on.
@AsianDigest See we have all seen this movie. The guy is rushing home to make it to his daughter’s flute recital because his asshole wife lives a cushy life based on his work ethic, gives him absolute hell because he does not have time to be there for bullshit like that and now he is dead.