@IRCTCofficial Did you even read my post? It isn't about retiring room and it's inconveniences. It's about the huge delay of our train which we booked under CNF new system & the TDR filing option being disabled. We couldn't opt or book other train to continue our journey. Total time waste.
This is how @IRCTCofficial treats it's passengers by delaying train for more than 9 hours & disabled the TDR option in the app & website with 'Chart not prepared' being displayed despite train leaving it's destination. This makes sure we cannot cancel our tickets or file TDR
@IRCTCofficial And let's not forget about the @IRCTCofficial customer support helpline 139 & 14646 - the agents aren't helpful at all. They misguide you with misinformation all so that the passengers can suffer indefinitely.
This is how our country & railway system lags miles behind of others.