Chris Smith

Director PwC UK. Specialise in sales & ops improvement. Co-creator of PwC's Perform offer: productivity, leadership & behaviour change.

[Chris Smith @Chris5mith1]

What's in store for us at #OPIAwayDay ?

[MervynDinnen @MervynDinnen]

"Speed is the new normal and leaders need to be change agents" https://t.co/7mHclmgqUf #HRTrends #HRblogs

[Tom Hawker @hawker_tom]

@Airbnb a business based on trust vendor to buyer. How do you protect buyer when trust is broken ref:J2SAAA. #homeless @sardownes @alucyg

[Chris Smith @Chris5mith1]

Take a strategic approach to #CostOut - educate your teams with new skills and behaviours so they are #CostConcious. #PwC #OpEx

[Forbes @Forbes]

“The most important driver of employee engagement is the relationship they have with their immediate manager:” https://t.co/OFbPrwEU4h

[Chris Smith @Chris5mith1]

A strong coaching culture leads to improved team dynamics, higher employee engagement, and faster leadership development. #PwC #OpEx

[Chris Smith @Chris5mith1]

To cultivate best practices through coaching, managers must work with teams current behaviours to enable future objectives. #PwC #OpEx

[Chris Smith @Chris5mith1]

Companies that implement coaching within their teams enjoy an average increase of 42% productivity amongst employees. #PwC #OpEx

[Gavin Johnston @GavJohnston]

84% of CEOs are concerned about availability of skills. Get more out of existing workforce? #PwCPerform @Chris5mith1

[Chris Smith @Chris5mith1]

Engineering co. have full order books,can't fill vacancies. Can they get >productivity from their people? #PwCPerform http://t.co/DIAqMVEZLP

[Chris Smith @Chris5mith1]

@British_Airways I've been charged twice for a flight!Spoke to 2 ba staff over phone, the 2nd of which hung up. Now have to write a letter?!

[Chris Smith @Chris5mith1]

Prime Day sale delivers $1.2bn revenue for Amazon and shares up 25% over 3 mths #flashsale https://t.co/MmXGJ7FW9R

[City A.M. @CityAM]

Amazon Prime Day delivers as sales skyrocket http://t.co/Do12w3xCBg

[Chris Smith @Chris5mith1]

96% of biz have no/little capacity to respond to more demand. Are they looking internally to boost productivity? https://t.co/TApkR1mTtT

[REC Press Office @RECPress]

JobsOutlook: candidate shortages driving up pay as employers compete for talent > http://t.co/61B3297jop

[Chris Smith @Chris5mith1]

Need for #bigdata combined with leadership coaching #tchat https://t.co/NyDCE7WzN3

[Bree Balchunas @BreeBalchunas]

If #bigdata doesn't help the end user take action, all you have is an awesome car in the garage that you can't drive. #tchat @marcrind

[Chris Smith @Chris5mith1]

Twitter chatter can predict stock market moves? https://t.co/OncCqNW6GE

[City A.M. @CityAM]

ECB: @Twitter can predict stock market movements http://t.co/MVIWyhoxTs

[Chris Smith @Chris5mith1]

@charlotteamytu https://t.co/HsQirw2stJ

[Mark Bohay @markbohay]

Essential Twitter Strategies 4 Business- listen strategically, repeat great content, hashtag wisely, use tools... http://t.co/GJ0qUsPJ2f

[Chris Smith @Chris5mith1]

Workplace culture... https://t.co/phSAbdUY5p

[Chris Smith @Chris5mith1]

Gamification in the workplace - must go beyond training - build into bau to deliver results #PwCPerform https://t.co/wKQibj29jJ

[Datagame.io @datagame_io]

#Gamification in the #workplace: using it to develop better work #interfaces http://t.co/zrhnIZfMsi