@backmarket please can someone help. I have 3 days left to send my trade in and the DHL barcode is invalid. Iva L ready completed the help form on the app with no response yet
@Wimbledon Alcaraz’s dream has come true! Might Fans of Wimbledon’s dreams of seeing both a Women’s and Men’s final in one day (or even Women’s and Men’s semis) ever come true? #diversity
@VirginAtlantic I have tried the web chat. After trying numerous times and got through to someone who said they don’t know how to help. This is not acceptable. #worstexperience
@VirginAtlantic I have a very anxious and panicked son who was taken to a Gatwick airport after his Virgin Atlantic flight got cancelled late last night: I can’t reach anyone at Virgin Atlantic that can help. His Virgin Atlantic app says he flies from Heathrow today at 12:30.
@VirginAtlantic Respectfully, he is experiencing high anxiety right now. This is not okay. Just telling him where to go and what to expect would be a good start. The distress he is in is extreme! Do you understand that?
@VirginAtlantic This is unacceptable!!! My son is in extreme distress. He is not able to verbalise it to anyone and I cannot reach anyone to help. This is shocking #badcustomercare
@VirginAtlantic This is #unacceptable ! My son is still at Gatwick hotel. And he is extremely distressed and I cannot reach anyone at Virgin Atlantic to help. Nobody is telling him what is going to happen and what he needs to do.
@VirginAtlantic And please know that I’ve run out of patience and understanding at 3am this morning after more than 30 calls and not being able to reach anyone that could tell me where my so was. The communication has been shocking! He is neuro diverse and has been left stranded. This is not OK
@backabuddy A 22 year old girl needs to create a fundraiser for her 8 year old brother who has cancer in their brain and spine. They are not well schooled and don’t know how to do it themselves. Do you offer support to help them set it up?
@elonmusk In the days before germ awareness, you would just pass the apples around taking turns, one bite at a time until the apples are finished. No need for a knife. Life was much simpler and less complicated and you wouldn’t care about being part of 6% to solve a puzzle