CIOF Supporter Experience

Join us in discussing ways we can provide supporters with the best experience and make supporting charity feel great!

[CIOF Supporter Experience @CIOFSupporterXP]

We've been scratching our heads thinking about topics for webinars to host as a committee 🧐what topics on Supporter Experience would you like to hear about?

[CIOF Supporter Experience @CIOFSupporterXP]

@AboutLoyalty Can't wait for this! Thanking is such a crucial aspect of the supporter experience 🙌

[CIOF Supporter Experience @CIOFSupporterXP]

👀have you seen @AboutLoyalty's free webinar on "The power of thanking - a masterclass in gratitude" 21st March 3pm - we can't wait! sign up here: https://t.co/66PGB32bG3

[CIOF Supporter Experience @CIOFSupporterXP]

FREE Charity Supporter @AboutLoyalty Webinar:

Join an international webinar celebrating charity supporter loyalty around the world this Thursday 17th November, 1.30-4.30pm GMT

https://t.co/9XF8zLFiDz

[CIOF Supporter Experience @CIOFSupporterXP]

Have you had a look at our live and on demand programme for this year’s conference?

We'll give you the tools to implement a more cohesive strategy for
engaging with supporters – take a look at what's in store here:
https://t.co/0bE1z6REA0

[CIOF Supporter Experience @CIOFSupporterXP]

We are delighted to welcome @joebarrell, the Principal @EdenStanleyGrp + acclaimed author of Who Cares? as one of our speakers for this year’s conference.

Joe will share his thoughts + experiences on how to develop audience-centred engagement strategies
https://t.co/yu071umZC2

[CIOF Supporter Experience @CIOFSupporterXP]

The Supporter Experience Conference is BACK!

👉 REGISTER AT https://t.co/zxJln9UDDC

[CIOF Supporter Experience @CIOFSupporterXP]

@Samcharitydm Cheers Sam!

[CIOF Supporter Experience @CIOFSupporterXP]

Fancy elevating your supporter experience? Better yet, innovating it & doing it cheaper?

(FREE) WEBINAR TOMORROW

Learn from tech-for-good experts how you can provide an effective & bespoke supporter experience using free/low-cost platforms
Register at: https://t.co/7WpAnrIrJ2

[CIOF Supporter Experience @CIOFSupporterXP]

MAKE CONTACTLESS WORK - This Thursday!

We need more creativity than just sticking a contactless reader on a collection tin. Join contactless-creative leaders @SolderCreative as they share tips & egs to increase your contactless giving

Register at https://t.co/lvijJi7ibv

[CIOF Supporter Experience @CIOFSupporterXP]

Who is your Supporter? Find out how you can continue improving your charity's supporter experience by signing up to our FREE May 4th Event below

[CIOF Supporter Experience @CIOFSupporterXP]

MAY the 4TH be with YOUR supporter Experience

🚨 New FREE event alert🚨

Join us May 4th as we ask the questions...

1) Who is your Supporter &
2) Are all supporters made equal?

Find out why challenging assumptions is key in improving SX. Register now⬇️
https://t.co/1ZEKGT0Fof

[CIOF Supporter Experience @CIOFSupporterXP]

MAY the 4TH be with YOUR supporter Experience

🚨 New FREE event alert🚨

Join us May 4th as we ask the questions...

1) Who is your Supporter &
2) Are all supporters made equal?

Find out why challenging assumptions is key in improving SX. Register now⬇️
https://t.co/1ZEKGT0Fof

[CIOF Supporter Experience @CIOFSupporterXP]

Are you utilising Facebook Challenges for fundraising yet?

Join us on 9th December for lessons in making the most of virtual events and take your community challenges to the next level.

Save your virtual space here:

https://t.co/Cd8ZRIdzZH

[CIOF Supporter Experience @CIOFSupporterXP]

When you tell your organisation's story, do you know what they need to hear?

Great advice from @Kabutakapua 👇

[Beatrice Ngalula Kabutakapua @Kabutakapua]

@ben_fundraiser @CharityHourUK Yes, I understand. It's because when we tell stories for audiences, we also and foremost need to focus on what piece of the story they need to hear. Every story is a lesson but we need to know what lesson works for each audience #CharityHour

[CIOF Supporter Experience @CIOFSupporterXP]

Less than a week to go but there's still time to book your place 👇

[Chartered Institute of Fundraising @CIOFtweets]

📅There's just one week to go until Fundraising Convention Online!

From live sessions, to the on-demand programme, to social events, to the fringe events - find out about everything that's happening at this year's #CIOFFC here: https://t.co/pwlQRz8UtT

[Mark Phillips @Markyphillips]

@CIOFSupporterXP @MrJoeJenkins The biggest opportunity we have seen. None of the donors we are speaking to (who can give) are thinking of cutting back. The challenge of Covid has reawakened their interest and belief in what we can achieve when donors and charities rise to a challenge.

[CIOF Supporter Experience @CIOFSupporterXP]

My last day on CIoF SX Twitter, and the best piece of fundraising insight you'll see this week, or even this year.

And a new version to come, I understand. Can't wait. They've got such power.

Thanks @Markyphillips

[Mark Phillips @Markyphillips]

@CIOFSupporterXP @MrJoeJenkins Average like for like increase in appeal income has been 63% when we compare the year pre-covid to the first year of the pandemic. I’ve never seen anything like it.

[CIOF Supporter Experience @CIOFSupporterXP]

@ClareJSweeney @MrJoeJenkins I wish, @ClareJSweeney. I wish.

If it were a 'given', we could move our thinking to a different level.

Thank you for the "healthy debate". At least some-one is responding.

[CIOF Supporter Experience @CIOFSupporterXP]

After Covid? A relief? Or the biggest opportunity in our careers as fundraisers?

There is massive pent-up potential out there. Massive.

Many fundraisers aren't thinking about it, leaving the door wide open for those of us who do.

Where are you?

(Thanks @MrJoeJenkins )

[CIOF Supporter Experience @CIOFSupporterXP]

@ClareJSweeney @MrJoeJenkins A2 Not criticising anyone. Not my job.

Just encouraging all fundraisers to be as "creative, responsive and adaptable" as you obviously are.