@WildlifeSarcasm Mr. DeWit, I’m ready for my closeup…And I’ve been ready for fifteen minutes. What’s taking you you so fr…ing long? What, you needed to get your other lens?! “No one ever leaves a star. That’s what makes one a star.” 💫 And you better be paying for my owl-o- practor. 🦉Harumph!
And now I think of it, having me pay the same bill amount and giving $60 credit isn’t the same because I’ll still be paying taxes on the $10 portion of the monthly bill. So I should get a tax refund as well.
@Verizon P.S. it will take HOURS to get a real person at Verizon because chat bots ( aka virtual assistants) block your every attempt. Keep saying live Agent.
@VerizonSupport And now I think of it, having me pay the same bill amount and giving $60 credit isn’t the same because I’ll still be paying taxes on the $10 portion of the monthly bill. So I should get a tax refund as well.
@VerizonSupport did not work for Verizon but they were giving me ( incorrect) advice on Verizon plans? As I wrote,TRUST NOTHING they say. Even my attempts to verify information with separate people got me information that backed me into a corner.
@Verizon in short, do not trust anything anyone allegedly from Verizon tells you verbally. Get it in writing with name, date, very specific details. If they whine about writing long texts, too bad. Allegedly they can only send email templates.
@Verizon spent over 12 hours with 4 different people from Verizon on at least 4 days to get incorrect information and then a kind of resolution for which I was pretty much told I should be grateful.
@Verizon additionally, the sign in information was not accurate or complete so I had to rely on Disney support for help. Disney’s service is A+. Verizon F - verizon also misinformed me about cancelling prior subscriptions or not.
@Verizon 3 Verizon representatives provided me with incorrect information so that I changed my plan to get the Disney+ bundle for free for 6 months. Turned out that that deal applied to my old plan, which I could not get back.
@VerizonSupport P.S. Verizon coverage is not as good as it says it is. I cannot reach ( make connection) mobile phones in certain areas within 2-3 miles of my house.
@VerizonSupport final contact with live person from Verizon said in so many words that I should be grateful I’m giving you a solution and I have nothing to do with the other people who aren’t Verizon. Did she mean the people I spoke to by dialing 611
@VerizonSupport verizon reps also differed on whether I had to cancel existing subscriptions or not, leading me again to https://t.co/fkxF7WGXlO support which went out of their way to help.
@VerizonSupport in addition, when I signed in for Disney+ Bundle , Verizon’s instructions were inadequate so I couldn’t sign in. I had to contact https://t.co/fkxF7WGXlO support for assistance signing in. They were great- patient and helpful.
@VerizonSupport do not trust anything Verizon says verbally. Get it in writing in precise detail with name, full date, time. They do not know what they are doing and I suffered for it.
@VerizonSupport test another call and another 2 hours on phone chat , total about 12 hours over 4 days, and live gave me the info that the 6 months free was for my old plan which I could not switch back to. So Verizon was incompetent, inaccurate, deceptive.