Chris

Mental Health 'Expert By Experience'.
Prior work Communications/PR, Training, Clinical Admin, Fraud, Retail. Views my own.

He/Him

[Chris @CKnightcott]

But if you change email address, you then can't change username to reflect and so any help username was is void (or worse, confusing as now have to remember a username X years old).

(Not that when you log in it actually works, mind you)

However, font *screenreader friendly*.

[Chris @CKnightcott]

A very brief note on the difference between accessibility and usability when it comes to a web portal (please note @NorthSomersetC).

A council that provides disabled travel passes for say the elderly or people with learning disability requires you to register online...

[Chris @CKnightcott]

It has a separate area for email and for username.

Helpfully it suggests using your email as your username for memory.

You can log in and change email anytime, because if responding to fraud advised to change accounts.

[Emma Clayton @Brilliant_Teams]

Meetings need to be tailored for the purpose but so many people have meetings for meetings sake with no clear agenda, objective and without the right decision makers in the room.

That’s why I developed the MEETING EFFECTIVENESS TOOLKIT:

https://t.co/66GzFAUyCW

[Chris @CKnightcott]

For the first time in years I've had to actually update my CV. It's been ages since I've seen an advert that requires filling out an application form, having a cover letter and supplying a CV.

Think the last time I had to do all three I had curtain hairstyle!

[Chris @CKnightcott]

It was great today to be able to share with adult social care in local council about co-production from mental health trust, as a person with lived experience from both services, to promote why co-production is good for both and better together! Helps being a CQC KLOE nerd too!

[Helen Bevan @HelenBevan]

Having a sense of agency (the power/ability to make choices and act on them freely) is more important than improvement skills or resources or methods when it comes to making change happen. When we can go & take action, things change. Feelings of powerlessness dissipate & old assumptions fall away. As change leaders, helping others to build their agency is one of our most important tasks: https://t.co/eZDhFTHZyd By @samxyuan Graphic: by me (designed for @sch4ch)

[Chris @CKnightcott]

Vogueing is definitely making a comeback in the workplace as people return to face-to-face meetings instead of Teams, as we collectively indicate our familiarity with people based on little torso-less boxes through hand gestures.

[Chris @CKnightcott]

@HelenBevan @karas01 @KathrynPerera @ZoeLord1 @BevMatthewsRN @goranhenriks @JodemeGoldhar @annielaverty @ihbaines @LauraJYearsley I really like this format but something I think is missing is who is defining the problem is important, who you have at the earliest stages before a plan is even considered - otherwise no manner of reframing tools are going to help if you haven't reframed the initial approach.

[Helen Bevan @HelenBevan]

I'm a big fan of @CormacRussell & his powerful approaches to community-driven development. We can apply many of the principles to building communities of learning & improvement. When we're doing improvement work with people with lived experience or working at the point of care, can we be "alongsiders" rather than "outsiders": https://t.co/JRcmTA3JPe

[NIHR Involvement @NIHRinvolvement]

Involving public contributors at an early stage of product development might benefit companies trying to improve healthcare, according to research from @BristolBRC: https://t.co/1ePOuw2hIp

[✨Sonia Sparkles✨🖤 @Sonia_Sparkles]

Todays doodle:

“Hard to reach”
“Disengaged”
“Being difficult”
“Not responding”

Make sure you check it’s not

“We are inaccessible”
“We are not communicating right”
“The service is too complex”
“Our resources are not universal”

What we find “easy” is not the same for everyone

[Chris @CKnightcott]

I've been using Excel for ages, setting up by hand radial dial/gauges for 'dashboards' where you have to work out angles based on percentage, set up two donut charts and a pie combined to display.

Today I used Power BI for about five minutes.

I could cry.

[Chris @CKnightcott]

@HoppyPelican @SamLaytonUK It's definitely something I'm going to keep a note of for if I do in-person talks in the future to ask the organisers if they've already considered; gentle nudge to good practice as a LX guest to support other LX guests.

[Chris @CKnightcott]

@HoppyPelican @SamLaytonUK I wonder whether good organisation of an in-person conference could include a variation of your message on agenda as a reminder AND a good organiser check before and have a '📷👍' icon beside people who are happy for photos.
One reminds of responsibility, one welcomes promotion.

[SCIE @SCIE_socialcare]

"Am I Invisible?" Using #coproduction to advocate change in social care. Learning from the COVID-19 pandemic: A co-production project with people with learning disabilities and autism.
Easy-read resource and film here >>> ➡️➡️➡️https://t.co/sdJCsjycXY

#learningdisabilities

[Helen Bevan @HelenBevan]

We need growth mindsets more now than ever; moving beyond "fixed thinking" about how things are done. Rather we should think more like scientists, being actively open-minded & experimenting with new possibilities says @growthfaculty: https://t.co/g7pipHrW6q Graphic: @OzolinsJanis

[Chris @CKnightcott]

Fortunately I've never been a graphic designer, I don't do pretty or interesting, but I've worked at making corporate branded design so many times.

It's reassuring to be able to hack together things like the old days.

[Chris @CKnightcott]

Relearning a load of old skills but in very low budget fashion.

Brushing up on my desktop publishing, it's like being back fresh out of college with only my wits and MS Works. I got used to a full Adobe suite and now back to Office 365 and design hacks.

[Chris @CKnightcott]

Who needs Illustrator when you've got fragmenting shapes and exporting as SVG vectors in Powerpoint?

Who needs InDesign when you've got Word and PowerPoint?

Who needs Acrobat DC when you've got 'Save As...' for PDF?

Not me! Image fidelity is for chumps, baby!