Claimbot

Creator of the only enterprise-class virtual chat engine built for the automotive industries. @fernandezcw

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Claimbot launches Proactive Zendesk App! ⚡️
Get ready for more productivity and enhanced CX. Our integration to the best in class customer service ticketing system is now stronger than ever.

https://t.co/hpqsGrrrEl

[Social Starts @socialstarts]

"Mobility operators who over communicate and provide transparency into every aspect of their services can seize huge opportunities."
Our portfolio co. @ClaimbotTweets' Return To Mobility series discusses ways fleet managers can regain trust post-pandemic: https://t.co/K2h3HNZWdD

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Panel: "Collaboration is king- The new mobility value chain" with Mark Thomas, Vice President Alliances at
@ridecell @cyberdoggie

#MoveAmerica #mobility

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Here are some of the keynote speakers and panels we look forward to hearing more about. | @MOVEAmerica2020, Sept. 1-3 🧵 #MoveAmerica #Mobility

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Panel: "Transitioning from traditional OEM to mobility company" Matt Carpenter @MichiganCarp CEO of @silvercarbyaudi

#MoveAmerica

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We're happy to have been selected as part of the @MOVEAmerica2020 Start-up Village. We have complimentary passes to the conference. If you're interested in attending, send us a DM!

#MOVEAMERICA #Claimbot #mobility #cx #auto

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Are most of your tickets inbound phone calls because customers prefer that channel, or is it because you aren’t giving them much of a choice? @fernandezcw provides examples of mobility operators that might be inadvertently generating phone calls.

#zendesk @Zendesk #cx

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A letter to Customer Service Teams- Sooner or later things will get back to normal. Will you simply restaff?
Now's the perfect time to take action.

https://t.co/1aTBL40Zvl

#customerservice #automation #contactless #growthopportunities

[Claimbot @ClaimbotTweets]

Today's Mobility Minute: Travel preferences are shifting to shorter distances, Uber wants a piece of the action - Uber Rentals launches in Australia.

#uber #mobilityminute #carrentals #sharedmobility #fleetmanagement

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Uber signals recovery: https://t.co/KvO0h1yffh

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What does a ride hailing comeback mean for the rest of #mobility. Uber and Lyft on the move. Links to the news in the comments below.

#micromobility #sharedvehicle #ridehailing #rideshare

https://t.co/Uk9Pbs7kQG?

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Lyft Stock is Climbing: https://t.co/svz3SdBNpm

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Mobility Minute Memorial Day Edition: Renting an RV and fears of wasted crisis.
#mobility #mobilitysolutions #sharedmobility #futureofmobility

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Check out our blog➡️ https://t.co/j1QJQ3fNli

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How will fleet managers handle new requests like re-ordering hand sanitizers on top of their daily tasks without adding more staff? We explore NEW self-service opportunities for drivers and #fleetmanagers. Link to our blog post in the comments. 🚙

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Are you still using an iPad to collect a customer's signature? This process is not only unscalable but risky. OEMs & motor clubs can benefit from a contactless service for more transparency from the service provider and a germ free way to serve your customers.
#futureofmobility

[Claimbot @ClaimbotTweets]

How will OEMs, Insurance and Roadside Service Providers provide a contactless experience?
Head to our blog to learn more-
https://t.co/8FLsv539jc

#mobility #contactlesspayment #roadsideservice #futureofmobility

[Claimbot @ClaimbotTweets]

Link to Lyft's Safety Program: https://t.co/SSqssSwpG3

Uber's solution: https://t.co/OHC3k0meyn

Hertz: https://t.co/CsR2jEFHTa

[Claimbot @ClaimbotTweets]

Today's Mobility Minute- Companies like Lyft has implemented a health safety programs, while Uber designs a facial recognition to check if drivers are wearing a mask.

What other solutions have you read/learned about?
#mobility #sharedmobility #futureofmobility