@virginactiveSA @Discovery your call centre say that they are sorting this out but they are not. Can I ve referred to someone that has the capability and authority to fix this?
@virginactiveSA @Discovery this is NEXT LEVEL ridiculous! Bad customer service! Can you not sort out a duplicate profile?? And I'm the one being over charged by this! FIX THIS! and give me me refund for doing your admin
@Discovery @virginactiveSA
Guys!! Is there no way that anyone in IT can sort this out!
This query has been unresolved for 2months!
SURELY there must be someone in Virgin IT that can talk to someone else in Discovery IT to help with the request?
Is there no support SLA between you
@virginactiveSA @Vitality_SA I reactivated my gym account but there are duplicate profiles on the account somewhere. I've facilitated over 20 calls between your two companies like I'm IT support. Colisile in Sunninghill needs help to resolve this. Contact her. I'm not IT
@Afrihost@Metro_Fibre I still don't have full fibre service. I'm in Paulshof, can't access Netflix, Speedtest, Spotify, Deezer or Samsung account servers while connected to the fibre line.