Providing reliable, affordable water and electric service in Clark County with excellent customer care since 1938. Customer service 24/7 at 360-992-3000.
@MMarsh125 I promise we’re not! Often times homes in the same neighborhood are on different transformers which would explain the difference in restoration status. Thank you for bearing with us as we continue the restoration process!
@StatiK99 Hi, so sorry to hear this is happening! If you call 360-992-3000 and let a customer service representative know, they can enter a ticket in our system so a crew can come out and fix it. They will also let our dispatch team know this is showing as resolved when it isn’t. Thanks!
Recent weather forecasts show potential for more incoming disruptive weather including windy and gusty conditions tonight and into tomorrow. Crews will continue to work throughout if they can do so safely, but additional outages are possible.
@LorenBordeaux Hi Loren, thanks for the info! This weather has kept us very busy! Our crews are working diligently to restore power. For any further outages, please report them at 360-992-8000 or use our online outage report system. https://t.co/TF5bsQcgzO
@WARaider Hi Jeff, the heavy windstorm caused major outages across the county. We have all crews working to restore power. Check out our online outage map for the latest info. Please note the estimated restoration times are difficult to predict in cases like this. https://t.co/TF5bsQcOpm
@DanTilkinNews Hi Dan, the best source of information for outages is our website. Our outage map has the most up to date info about the number of outages, customers impacted and recently restored. We appreciate your patience as we work to get the lights back on! https://t.co/TF5bsQcOpm
Finally, stay safe! If you see a downed power line, assume it is live and dangerous. Stay far away and report it immediately by calling our outage line. https://t.co/TF5bsQcOpm
Outage update: We’ve made significant progress restoring power, but many customers are still without service. Our crews are working diligently and will continue working around the clock until everyone’s lights are back on.
Continue to report outages by calling our outage line at 360-992-8000 or submitting our online outage report form and check our outage map for the latest outage information. Please note that estimated restoration times are difficult to predict due to the large number of outages.
We are aware of the outage near NW 139th St. and a crew is on the scene working to restore power as quickly as safely possible. Thank you for your patience as we deal with this wacky “summer” weather!
@danwat1234@aptera_motors Hi there, most attendees will be the participating students and teachers, but you are welcome to check it out. The event will be held at Hudson’s Bay high school on March 8 starting at 8am.
Registration for Race for Warmth is now live! Join us January 26 at 1200 Fort Vancouver Way for our annual 5k/10k and bike ride. All proceeds from registration go directly to our heating assistance program, Operation Warm Heart. Sign up today!
https://t.co/wMHExmgmIG
Credits applied to accounts will be visible when logged in to your Clark Public Utilities MyAccount and will also appear on your next utility bill.
Visit https://t.co/77CKFDVgWL to apply for the $200 pass-through credit. You just need your utility account number to get started.
Your household may qualify for a $200 Washington Families Clean Energy Credits Grant on your Clark Public Utilities bill. The program helps low- and moderate-income households with the clean energy transition via bill credits to eligible residential household.
Commerce today announced the WA Families Clean Energy Credits grant program that'll provide a one-time $200 energy bill credit to eligible utility customers, thanks to funding from the Climate Commitment Act. Apply: https://t.co/kqO4gvzK6p
Read more: https://t.co/PWFfmWk0tf
This week, more than $5 million in state credits have been applied to pre-qualified Clark Public Utilities customer accounts. If your account was identified as pre-qualified, you will be alerted via text message from the state’s partner agency, Promise, about the credit.