#CTAlert
Due to ongoing airspace restrictions in the Middle East, flights to the region as well as connecting journeys might be affected. Customers are advised to verify the latest flight status with their airline before heading to the airport.
If your flight has been cancelled, you can easily request a refund through the "My Trips" tab on the Cleartrip app:
1. Select your booking
2. Tap "Cancel Flight"
3. Choose "Flight Cancelled/Rescheduled by Airline" to opt for a refund
Please note it usually takes 5-7 working days for the refund amount to be validated from the airline before we can initiate the refund from our end. We request your patience in this regard.
We will notify you once the refund is processed from our end.
@SudipDa80443524 Hi Sandeep, we sincerely apologize for the delay. Please be assured that your concern has been escalated to the relevant team for review. We are closely following up on the matter and will get back to you as soon as we receive an update. (1/2)
@Heshamuddin6 Hi Heshamuddin, we tried reaching you on your alternate number as well but were unable to connect. Kindly check your inbox, as we have already shared an email regarding your concern. ~Upasana
@Heshamuddin6 Hi Heshamuddin, we have noted your number. We kindly request you to delete it from public posts and ensure that your personal details are not shared publicly in the future. ~Upasana
@SANTUS1607 Hi Santu, we deeply regret the inconvenience you’ve experienced. Thank you for highlighting the issue. Kindly allow us some time to review the matter, and we will get back to you promptly with the appropriate assistance. ~Upasana
@SiddharthPatw20 Hi, we deeply regret the inconvenience you've experienced. To assist you more efficiently, kindly share both the Trip ID via DM. ~Mansi
@Ashishchaudmat Hi Ashish, we sincerely apologize for the inconvenience caused. Please be informed that your refund has been processed from our end. It may take 10–12 working days to reflect in your original mode of payment, depending on your bank’s processing time. (1/2)
@ShirshoC Hi, we deeply regret the inconvenience you've experienced. To assist you more efficiently, kindly share your Trip ID via DM. ~Mansi https://t.co/22um3LOh5P
@DhokeBaazBalma We kindly request your patience during this timeframe. Rest assured, we are actively monitoring the case and will keep you informed on a regular basis as soon as we receive any further communication from the airline. Thank you for your understanding and cooperation. (2/3)
@Princepariharr Hi, we deeply regret the inconvenience you've experienced. To assist you more efficiently, kindly share your Trip ID via DM. ~Mansi https://t.co/22um3LOh5P
@sapsush The refund will reflect in your original mode of payment within 10–12 working days from the date of initiation. If you need any further assistance, please feel free to reach out to us. ~Upasana (2/2)
@sapsush HI Sushant, as discussed over the call, we would like to inform you that your full refund has been processed on 9th June, excluding the convenience fee as per our policy. (1/2)
@sapsush Hi Sushant, we deeply regret the inconvenience you’ve experienced. Thank you for sharing the details. Kindly allow us some time to review the matter, and we will get back to you promptly with the appropriate assistance. ~Upasana
@sapsush Hi Sushant, we deeply regret the inconvenience you’ve experienced. Thank you for sharing the details. Kindly allow us some time to review the matter, and we will get back to you promptly with the appropriate assistance. ~Upasana
@HetJasani9972 Since these services are consumed as soon as the booking is made, the fee is non-refundable. But we’re constantly reviewing it to make sure it stays fair and value-driven. ~Upasana (2/2)
@HetJasani9972 Hi, we understand the concern. The convenience fee supports several behind-the-scenes essentials—like payment processing, customer support, tech infrastructure, and instant booking confirmations. (1/2)