Pay attention when @onepeloton says to get your pedals serviced! My whole pedal broke right off when I was riding today, and I injured my leg. Luckily, the injury isn’t too bad, and they’re sending a repair technician out in a few days.
@onepeloton Is there a better way to contact support? This agent ignored my messages for almost 10 minutes and then just left the chat. I tried calling and got a silent phone for 5 minutes after it started indicated someone had answered.