Tom Johnston

I work for @AWSCloud and my opinions are my own

[Tom Johnston @CloudEcon]

@AriLamm @threadreaderapp
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[Tom Johnston @CloudEcon]

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[AWS Architecture @AWSArchitecture]

Need to optimize your most valuable #contactcenter resources? 👩‍💼 Amazon Connect has the tools to help manage your agent workforce with forecasting, capacity planning & scheduling. Dive deeper with us 👉 https://t.co/Wyq2Hdd7YD

[Tom Johnston @CloudEcon]

@awscloud So excited to see this launch! Thanks to all of the customers who provided input, to the UX team who designed our UI, to the scientists who designed the ML models and to the engineers who built it! 🚀

[Amazon Web Services @awscloud]

You don’t have to be clairvoyant to channel contact center volume. 🔮☁️💻

With Amazon Connect forecasting, capacity planning, & scheduling, managers can determine ideal staff levels & estimate handling time with high accuracy—all without a crystal ball. 👉https://t.co/iCD6yHjdnJ

[Andy Jassy @ajassy]

Super cool and innovative work going on w/ @Carrier to develop & prepare to globally distribute the #COVID19 vaccine. Carrier’s Lynx platform will use #AWS #IoT #machinelearning #analytics to improve transport of temp-controlled goods like vaccines.

[AWS for Government @AWS_Gov]

To our US Veterans: thank you for your service.

With great respect, we invite you to explore some of our new resources & programs dedicated to serving the Veteran community. https://t.co/3Af26uVqlF

[Andy Jassy @ajassy]

Proud to launch the #AWS Europe (Milan) Region and deepen our ongoing support/commitment to Italian customers — secure, scalable, highly available computing power is critical to helping Italian communities stay connected during this difficult time https://t.co/hFKdiYyPDB

[Andy Jassy @ajassy]

Really cool to see #AWS partners like VoiceFoundry, who are helping customers modernize their contact centers with #AmazonConnect (VoiceFoundry, which solely focuses on Amazon Connect implementation, is realizing 400-600% yoy growth): https://t.co/wo8mQ9oQfl

[Tom Johnston @CloudEcon]

Amazon Connect launches additional APIs to list contact center resources: https://t.co/jYvX99MbfZ

[Amazon Web Services @awscloud]

New #AWSLaunches!
🚀 Amazon DocumentDB (with MongoDB compatibility) Now Provides Cluster Deletion Protection
🚀Amazon RDS for PostgreSQL Supports New Minor Versions 11.4, 10.9, 9.6.14, 9.5.18, and 9.4.23
https://t.co/V8RHXeiMlD

[Tom Johnston @CloudEcon]

Interested in joining one of the most exciting teams at AWS? #blockchain #AWS

https://t.co/rAL3F6dJAy

[Jeff Barr ☁️ @jeffbarr]

Amazon S3 Path Deprecation Plan - The Rest of the Story - https://t.co/0C3epGdui7 #AWS

[Amazon Web Services @awscloud]

You can now create & manage scalable blockchain networks with generally available Amazon Managed Blockchain. https://t.co/qoPDufNVl0

[Tom Johnston @CloudEcon]

https://t.co/A4Lh4QiSNA

[Tom Johnston @CloudEcon]

https://t.co/MLzbIn1Cka https://t.co/gK7W7XzRai

[Tom Johnston @CloudEcon]

https://t.co/VPVkmlbpRU

[Tom Johnston @CloudEcon]

https://t.co/BOYg4qi9Hj

[Tom Johnston @CloudEcon]

https://t.co/dWMmoqwrg8

[AWS for Government @AWS_Gov]

Quantum science offers amazing opportunities & will have profound impacts on society, the economy & national security. We applaud the bipartisan work of Congress to pass the National Quantum Initiative Act! https://t.co/QUhFT4qoJB