Not impressed @Ryanair ! Flight FR2907 on 10 April from Santorini to Stansted: no information in the delay whatsoever. No refreshment vouchers provided after two hours. Four hours on, we are still at the airport, waiting for hotels, no water, no food #Ryanair#CustomerService
21st century telecom experience is all about digital, IoT, AI...Hmm.. Bought an @O2 SIM today, failed to top up on-line and on the phone with three different credit cards, 1 hour chat with support, advised to walk into a shop and buy a physical voucher to top up. #20century#O2
Really @parcelforce? A child's birthday gift meant to arrive on 26th November arrives on 31st December having missed his birthday AND Christmas! 5-7 calls to customer service, 3 e-mails during this period and I even do not get a "SORRY"?😠#worstcustomerservice
Just like the Mountain yoga pose it’s hard to focus on 9 things at once but taking advice from @CoachingEW being aware of the 9 things is important even if you’re only working on a few #poppuloforum#icmatters