@archer_lara Hi Lara, thanks for your tweet. We're sorry your claim has not been processed since you made contact. Please DM us your claim number and we'll get a consultant to reach out to you and take a closer look. Regards, The Collinson Team
@Slice1919 Hi there, thanks for reaching out. We're sorry to hear that the call ended unexpectedly. Please DM us your full name, policy number, and preferred contact number so we can get a consultant to give you a call. Many thanks, The Collinson Team
@paulo78 I'm sorry you haven't been able to get through to us, Paul. Please DM us your policy details so we can follow up for you. Thanks, The Collinson Team
@Doug_Digby Hello Kinge, thank you for reaching out. We are sorry to this happened. Can you kindly send us a DM, with more details about the policy we'd like to look into this for you. The Collinson Group
@Brisbane62 @RussHLR Hello there, thanks for reaching out. Please DM us your claim details, we'd like to follow this up for you. Many thanks, The Collinson Team
@TashaMathur Hello and thanks for your tweet. We're sorry to hear this, please send us a dm with your contact number and email address. Regards, The Priority Pass Team
@Brisbane62 @RussHLR Hi, thanks for reaching out. We're sorry for the long wait. We didn't receive your DM, could you please send us your information. Many thanks, The Collinson Team.
@AzulMaldonado Hi Azul, thank you for your tweet. We're sorry to hear you've not heard back from our team. Kindly DM us your claim and contact details, as we'd like to follow up on this for you. Thanks, The Collinson Team
@BouvierJourno Sorry to hear about your experience, Stephen. Please tell us which Policy you have with us, as we'd like to take a closer look. Thanks, The Collinson Team
@alicejcutts Hi Alice, thanks for bring this to our attention. We're sorry that your claim was incorrectly handled. We would like to discuss this further with you. Please send us a DM with your telephone and claim number. The Collinson Group.
@ZayneDoesThings Hello Zayne, we're sorry to hear you feel we haven't been responding to you with urgency. Can you please send us a direct message with your contact details, we'd like to have a look into this for you. Regards, The Collinson Group Team