Comotion Consulting

We help businesses become customer-led. #strategy #cx #innovation #digital #servicedesign #customerinsight

[Comotion Consulting @Comotional]

👗 @jlandpartners have aunched an online service delivering personal styling & home-design, with plans to expand to inspirational talks & learning sessions.

Moving services online doesn't make them any less personal.

More here: https://t.co/qQW9xkT2OC

#johnlewis #digital

[Comotion Consulting @Comotional]

🎧Over @AKQA they've set up 'WFH-FM' a dedicated radio station run by, &for, their employees to keep them connected across the world.

More on their radio stars, here > https://t.co/qQW9xlaEdc

#radio #remoteworking #AKQA #connected #employeeexperience #culture #news

[Comotion Consulting @Comotional]

🏆An organisation that has a customer experience mindset can increase revenue by upto 8% according to @Forbes

Get the full story, here: https://t.co/qQW9xlaEdc

#CustomerExperience #CX #growth #revenue

[Comotion Consulting @Comotional]

Happy Friday! Are you missing out on some crucial #customer, #employeeexperience, #customerexperience and #innovation news?

Don't fear, The Compilation is here! https://t.co/qQW9xlaEdc

Landing in your inbox Monday morning, an essential 3 minute read...

[Comotion Consulting @Comotional]

Uniting your #CIO and #CMO could be start of a beautiful #customerexperience according to @ciouk

The magazine states that they could be the key to unlocking a superior experience for your #customers.

More here: https://t.co/qQW9xlaEdc

[Comotion Consulting @Comotional]

#Consumers believe organisations should be prioritising #employeewelfare during these trying times, with consumers unlikely to forget those who get it wrong according to @Kantar's #COVID19 barometer.

Learn more >>>> https://t.co/qQW9xkT2OC

[Comotion Consulting @Comotional]

🤔Did you know?

65% of employees would rather have lower pay, than a bad culture at work according to @LinkedIn 🙅

Find out why, here: https://t.co/qQW9xlaEdc

#culture #workculture #EmployeeExperience #MondayMotivaton #paycheck

[Comotion Consulting @Comotional]

We've all been so focussed on #customerexperience, but what about #employeeexperience?

It's tipped as the next big thing as businesses around the world go increasingly remote + digital first. Read more here 👉 https://t.co/qQW9xlaEdc

[Comotion Consulting @Comotional]

In this limbo state we're all currently experiencing, what's the best thing to do?

Well, relationship building is the single most valuable thing we can be doing, just make sure you do it with HEART.

More here 👉 https://t.co/qQW9xkT2OC

#customerled #customer #CX

[Comotion Consulting @Comotional]

Do you need some #inspiration for your next #run or walk to escape the kids?

Then give the #CustomerExperience #Podcast a go.

One of the latest episodes we've been loving is all about how to put the #humanfactor back into #CX

Listen: https://t.co/O8nwm2ec2J

[Comotion Consulting @Comotional]

According to latest @Gartner_inc research, there's a correlation between #CX and an organisation's #profits.

Those organisations who collect more CX #data see an uptick in #revenue #growth.

Read all about it, here: https://t.co/qQW9xlaEdc

[Comotion Consulting @Comotional]

Last call for #customerexecutives & #customerleaders wanting to optimise the week ahead!

The Compilation is a 4 min read, especially curated for you with the very best in #customerled news, best practice & views.

Take 20 seconds and grab your copy 👉 https://t.co/DRuSbjtzap

[Comotion Consulting @Comotional]

If you want to crack #digital #innovation, then you need to woo your #workplace

A #peoplefirst, tools second approach will lay the foundation for #success.

Just remember to keep that feedback loop open...

More here: https://t.co/qQW9xkT2OC

[Comotion Consulting @Comotional]

Want more loyal customers?

Then you need to show them your good, bad and ugly.

Apparently a warts-and-all approach is a great relationship builder.

Find out more about why this works, here: https://t.co/qQW9xlaEdc

#CX #customerloyalty #customer #loyalty #bestpractice

[Ethan Beute @ethanbeute]

What makes a great #TEDtalk or #TEDxTalk?

@BenSmithwell of @Comotional addresses that in this 109-second clip.

"Removing Bullies"
>https://t.co/iuK6NqEKZX

"The Flight Back to the Face"
>https://t.co/bGqY0olzzA

Our conversation about the state of #CX
>https://t.co/MeyoFPOm85

[Comotion Consulting @Comotional]

What should you be doing with CX in these uncertain times?

😍Leaning into emotion
💎Transparency
🤺Pro-activeness
🤗Upping the human-factor

Learn more here 👉 https://t.co/qQW9xlaEdc

#CX #customerled #customercentric #business #newnormal

[Ethan Beute @ethanbeute]

Are you more #Spock or #Kirk in your approach?

Spock vs Kirk
Data vs intuition
Machine vs human

Watch:
> @BenSmithwell of @Comotional talks balance in designing #customerexperience and in being #customercentric.

More:
> https://t.co/MeyoFPwKJv
> https://t.co/kN8eQX7mS1

[Comotion Consulting @Comotional]

Last call for #customerexecutives & #customerleaders wanting to optimise the week ahead!

The Compilation is a 4 min read, especially curated for you with the very best in #customerled news, best practice & views.

Take 20 seconds and grab your copy 👉 https://t.co/DRuSbjtzap

[Comotion Consulting @Comotional]

Are you a #Trekkie, a #customerexperience expert or fan of flamboyant shirts?

Then we have a #podcast episode you simply CANNOT miss 🖖

👂It's all about the future of #CX, how we need to be more human and how agile could save the day

Listen below 👇
https://t.co/YrzNKLDlKN

[Comotion Consulting @Comotional]

Are you more Spock🖖🏽 or more Kirk✋🏽?

Spock vs Kirk:
Data vs intuition
Machine vs human

This has a big part to play in pointing to a brighter future in which #CX efforts are more #humancentered and #businessaligned.

Learn more here 👉 https://t.co/YrzNKLDlKN