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@WhirlpoolCare@WhirlpoolCorp@whirlpoolusa Finally reached your specialty team yesterday morning (1/20) the PROMISED I would receive an email by 2:30 CST that day re: the delivery of new dishwasher. You guessed it NOTHING YET. Who is in charge there? Anyone? or don't you care?
@WhirlpoolCare What’s your job here? Respond with meaningless apologies that send me back to the black hole.
whirlpool has a systemic problem here. If you are collectively still blaming this on Covid, you are both missing the real issues as well as the opportunity to change.
@Whirlpoolcare@WhirlpoolCorp@whirlpoolusa
Another day of 2 hours on hold, even after they left a message with a 'direct #' Wondering if you understand either of the words CUSTOMER or Service.
Not feeling that you care, at least about me SR#7729522747 HELP
@WhirlpoolCare Reaching out to them is a real issue. Even when I got an automated dialed call back, I was in hold for 1 hour!
Now the email they promised me by 3:30 yesterday afternoon has not arrived.
@WhirlpoolCorp@whirlpoolusa@Whirlpoolcare
UPDATE - called back in 2+ Hours - same message.
This is customer service??
Today's message - we are in training - call back in 2 hours. Not feeling that you care, at least about me SR#7729522747 HELP - if you really do care
@WhirlpoolCorp@whirlpoolusa@Whirlpoolcare
Continuing my quest to get the attention of customer service. Today's message - we are in training - call back in 2 hours. Not feeling that you care, at least about me SR#7729522747 HELP - if you really do care
@WhirlpoolCorp@whirlpoolusa@Whirlpoolcare I am getting the feeling you don't care very much. 2nd dishwasher fail in 4 months, now 4+ weeks without parts, hours waiting on phone. Not feeling that you care, at least about me SR#7729522747 HELP - if you really do care
Hey @stampsCom - what gives? Print button on your side doesn't work! Your customer support takes days to respond and then says call customer support?
HELP
Hey @whirlpoolusa@WhirlpoolCorp this morning I already have an hour + trying to connect with Customer service both on line chat and phone about a warranty repair on my 8 week old dishwasher. Doesn't make me feel like you actually care about customers or service.
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