ConnectWise

ConnectWise is a platform of software & services built for TSPs to run their business. Follow us for product updates, company news, business advice, and more.

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Last week we kicked off IT Nation Connect™ Global, and we're still feeling the incredible community energy! 🙌

Here's just the first glimpse of the community feedback in Orlando on what stood out and what you're most excited to put into action!

#ConnectWise #AgenticAI #MSP

[ConnectWise @ConnectWise]

T-Pain brought the hits, and the ConnectWise community brought the energy!

What a way to close out Day 1 of IT Nation Connect™ Global.

See you tomorrow for Day 2!

#ITN26 #ConnectWise

[ConnectWise @ConnectWise]

Getting straight to work at IT Nation Connect™ Global!

Our Execution-Focused Workshops are bringing the #ConnectWise community together for hands-on learning.

A strong start to three days together in Orlando, with practical ideas to take back to the business!

#ITN26

[ConnectWise @ConnectWise]

Day 1 of IT Nation Connect™ Global is officially underway! 🙌

A day full of partners sharing insights and outcomes in packed sessions. Looking forward to our welcome celebration tonight.

More to come from Orlando!

#ITN26 #ConnectWise

[ConnectWise @ConnectWise]

ConnectWise RMM is now available in German!

A new milestone for our ConnectWise community across Germany, Austria, and Switzerland.

Learn more: https://t.co/jNsFxfUWwM

[ConnectWise @ConnectWise]

ConnectWise AI Agents™ now extend across service intake and endpoint investigation, helping MSPs and IT teams move more work toward resolution.

Read our CTPO, David Raissipour’s perspective on the new capabilities and their role in Predictive IT >> https://t.co/ZSL4uenZFU

[ConnectWise @ConnectWise]

Today, we're introducing four new ConnectWise AI Agents™: RMM AI Agent, Voice Agent, Teams Agent, and Email Agent, all now generally available.

Read the full announcement: https://t.co/Ak0qDtXhIi

#ConnectWise #PredictiveIT #Agentic #ManagedServices #RMM

[ConnectWise @ConnectWise]

A little creativity from our Sydney team! 🎨

Earlier this month, our colleagues in APAC came together for their quarterly team event at Painting with a Twist.

A chance to step away from the usual routine, get creative, and spend some time together.

[ConnectWise @ConnectWise]

Less than two weeks until the ConnectWise community is back together in Orlando!

Be part of the experience. Join us in Orlando: https://t.co/6zLdoL7GXH

#ITN26

[ConnectWise @ConnectWise]

Closing out the week with a little color from our colleagues in India.

Our teams came together to celebrate #Navratri, bringing festive decorations, bright yellow outfits, and plenty of smiles to the office.

Thank you to everyone who helped bring the celebrations to life!

[ConnectWise @ConnectWise]

30%+ faster from ticket completion to closure. For Modo Networks, ConnectWise AI Agents™ are helping technicians resolve more complex issues without escalating.

See how Modo Networks is building cleaner, more consistent service desk operations with AI >> https://t.co/o5xGvjkdWT

[ConnectWise @ConnectWise]

The people in your corner make all the difference.

This November at IT Nation Connect™ Global, we’re introducing Who’s in Your Corner?, a new Women in IT & Allies Experience. 👀

Learn More: https://t.co/QNNOU1HMoj

#ITN26 #ConnectWise

[ConnectWise @ConnectWise]

20 hours of technician time saved every week.

For Interware, ConnectWise AI Agents™ are automating ticket triage and dispatch before they reach technicians.

See how Interware is reducing manual effort and creating more capacity for higher-value work >> https://t.co/1oRErcmVnb

[ConnectWise @ConnectWise]

Exciting news: T-Pain is taking the stage at IT Nation Connect Global 2026!

Sign up today >> https://t.co/b6h8Pd0rGH

Come for the community, innovation, and growth, stay for an unforgettable performance that will have you hitting the dance floor. Don't miss it! #ITN26

[ConnectWise @ConnectWise]

One month to go until IT Nation Connect™ Global.

From practical takeaways to new perspectives from peers and industry leaders, IT Nation Connect Global is designed to give you ideas you can bring back to your team.

Save your spot: https://t.co/7MMwEVEqXY

#ITN26

[ConnectWise @ConnectWise]

Cybersecurity Awareness Month is a good reminder: recovery starts before disaster strikes.

Our Disaster Recovery Plan Template & Guide for MSPs walks through RPO & RTO targets, recovery planning, and customizable templates you can use with your clients: https://t.co/BSgqQ6FrGd

[ConnectWise @ConnectWise]

ConnectWise AI Agents™ now touch 100% of tickets on Allevia Technology’s help desk board, helping the team clear a standing backlog of 20-plus untriaged tickets and dispatch work within 24 hours.

See how they did it >> https://t.co/PLwHugLSjH

[ConnectWise @ConnectWise]

Earlier this week at the MSP 501 Gala, CPTO David R. took the stage to present one of the evening’s awards as the industry recognized top MSPs

Special congratulations to TPx, Abacus, and New Era Technology, three ConnectWise partners recognized among this year’s Top 10 MSPs.

[ConnectWise @ConnectWise]

Starport Managed Services is turning AI adoption into measurable service desk gains with ConnectWise AI Agents™, helping reduce manual effort, improve consistency, and create more capacity across the team.

Read the full case study >> https://t.co/ICkOGurKpg

[ConnectWise @ConnectWise]

Cybersecurity Awareness Month is here. What’s hiding in your endpoints?

We’re kicking off October with a practical resource for MSPs and IT teams looking to bring endpoint monitoring, protection, and recovery together into a stronger strategy.

👉 https://t.co/lu8uxZFJjo