Lynne Chapman, Considered Response

Qualitative research recruitment in Nottingham, Derby & Leicester #marketresearch #focusgroups #marketresearchgroupdiscussions #paidmarketresearch #research

[Lynne Chapman, Considered Response @ConsideredResp]

@CooperativeBank If you do a switch to The Co-operative Bank, does the account you switch from already have to have the 2+ Direct Debits set up or can you set them up after you have switched to qualify for the offer? Thanks

[Lynne Chapman, Considered Response @ConsideredResp]

@Evri_DeliveryFA @evrisupporthelp You told me to DM you which I did. And you have done precisely nothing. Even more appalling

[Lynne Chapman, Considered Response @ConsideredResp]

@Evri_DeliveryFA @evrisupporthelp I urgently need a parcel that was posted on September 2nd. Tracking my parcel it has been at the delivery office since the early hours of Thursday September 4th. Why has this not been delivered? It's now time critical. Appalling lack of service

[Lynne Chapman, Considered Response @ConsideredResp]

Hi @MartinSLewis, @moneysavingexp, @itvMLshow (9) Since then I have phoned multiple times to no avail despite promises during those calls of action. Surely this cannot be an acceptable way to treat anyone, least of all a 94 year old woman? I really hope that you can help us.

[Lynne Chapman, Considered Response @ConsideredResp]

Hi @MartinSLewis, @moneysavingexp, @itvMLshow (8) the following week. Unsurprisingly that did not happen. I rang yet again and was told by Emer that there was no record of my conversation with Nathan and that I needed to write in, which I did yet again on July 16th.

[Lynne Chapman, Considered Response @ConsideredResp]

Hi @MartinSLewis, @moneysavingexp, @itvMLshow (7) I rang again and was told by Nathan that it wasn't possible to send an email and I should not have been given that incorrect information. He said he had all the information he needed; he would get it expedited and I'd hear within

[Lynne Chapman, Considered Response @ConsideredResp]

Hi @MartinSLewis, @moneysavingexp, @itvMLshow (6) Then this year, the same letter arrived, still referencing Mum's non-existent pension. I rang yet again and was told by Eileen that I could submit an email which I did on March 10th and then chased it twice; no reply received.

[Lynne Chapman, Considered Response @ConsideredResp]

Hi @MartinSLewis, @moneysavingexp, @itvMLshow (5) letter. I wrote a letter outlining everything yet again and also raising the fact of Mum's hugely increased service charge for her flat. No response was ever received. I rang a few times and got vague promises of action.

[Lynne Chapman, Considered Response @ConsideredResp]

Hi @MartinSLewis, @moneysavingexp, @itvMLshow (4) pension she was receiving from the CIS. I contacted them and said that she was not receiving it; they said they would look into it. But nothing happened and my memory was jogged when in 2024 she received the virtually identical

[Lynne Chapman, Considered Response @ConsideredResp]

Hi @MartinSLewis, @moneysavingexp, @itvMLshow (3) she agreed to do. I then checked the calculators again and she was eligible. The following year she got the letter from the DWP stating what she was entitled to and it said that she was entitled to less because of the private

[Lynne Chapman, Considered Response @ConsideredResp]

Hi @MartinSLewis, @moneysavingexp, @itvMLshow (2) had not been eligible to apply as she was in receipt of my late Dad's pension from the CIS (Co-operative Insurance Agency). However, the CIS had asked her if she'd be willing to accept a lump sum in lieu of a regular pension which

[Lynne Chapman, Considered Response @ConsideredResp]

Hi @MartinSLewis, @moneysavingexp, @itvMLshow Is it acceptable for the DWP to have not yet acted on the queries I have been raising with them since 2023? (1) I applied for Pension Credit for Mum on August 9th 2022 and it was granted. Previously, according to the calculator, she

[Lynne Chapman, Considered Response @ConsideredResp]

We'd just decided that we'd have to give up and lose our flight when his acceptance popped up 5 minutes before the close of check-in. Much relief all round. Do please tell everyone to think on!! @MartinSLewis

[Lynne Chapman, Considered Response @ConsideredResp]

Hi @MartinSLewis re your travel checklist from MSE today; please tell people not to do what we did. I was so proud of remembering to renew my husband's passport as he had last renewed early. Turned up at Heathrow a few weeks ago to get our flight to the US; but didn't realise

[Lynne Chapman, Considered Response @ConsideredResp]

that of course, his ESTA was linked to the passport not to him. Sat at Heathrow for a couple of hours frantically waiting to get a new one, even ended up ringing US Homeland Security to see if they could help! (They couldn't!)@MartinSLewis

[Lynne Chapman, Considered Response @ConsideredResp]

Hi @jessrickson, @elaine_paige any idea why the December 22nd edition of EPOS isn't available on BBC Sounds? Very sad. Lynne, The Stephen Sondheim Society

[Lynne Chapman, Considered Response @ConsideredResp]

@MartinSLewis Did you include the plight of people like myself who not only have lost their winter fuel allowance but also didn't get their pension for several years after it was supposed to have been paid and get less pension than people younger than ourselves?

[Lynne Chapman, Considered Response @ConsideredResp]

I cannot believe that @OVOEnergy see fit to totally ignore two complaints that I made to you via email. Appalling.

[Lynne Chapman, Considered Response @ConsideredResp]

Important research project in Nottingham for OFCOM on online safety. Need people who've just left Year 12; £100 paid https://t.co/4cLWzjTunH
@SNASixthForm @TrentSixthForm @CTKCVA @hucknall6thform @SouthWolds @Bulwell_Academy @TrinityTSFA

[Lynne Chapman, Considered Response @ConsideredResp]

Important research project in Nottingham for OFCOM on online safety. Need people who've just left Year 12; £100 paid https://t.co/4cLWzjTunH
@SixthForm_NHS @NottmGirlsHigh @NottmGirlsAcad @NottinghamFree @Carltonsixth @NUASTUK @WestBSchool @RushcliffeS