Andrey Grigoryev

Social Strategy Director with @Conversocial, helping leading brands deploy best-in-class social customer care operations. These opinions are my own.

[Andrey Grigoryev @ConverAndrey]

How Bots and Automation Affect Customer Retention https://t.co/oR21vgfImk via @Conversocial

[Andrey Grigoryev @ConverAndrey]

The Digital Holiday Survival Guide - Get Through The Holidays With Happy & Engaged Customers https://t.co/t20w3x1zoA via @Conversocial

[Andrey Grigoryev @ConverAndrey]

What is Conversational Marketing? https://t.co/XIPM37zqLW via @Conversocial

[Andrey Grigoryev @ConverAndrey]

Preparing Your Contact Center for Black Friday https://t.co/0fyN2x2ctB via @Conversocial

[Andrey Grigoryev @ConverAndrey]

Using Shopify Connect to Build Long-Lasting Customer Relationships https://t.co/3RSoSOz6Z4 via @Conversocial

[Andrey Grigoryev @ConverAndrey]

How To Keep Customers Loyal and Happy In The Face of a Global Supply Chain Crisis https://t.co/naJAvCQUzG via @Conversocial

[Andrey Grigoryev @ConverAndrey]

Airline Conversational Intent Data: Combatting the New Contact Center Surge Through Intelligent Automation https://t.co/k0nPzjUa3u via @Conversocial

[Andrey Grigoryev @ConverAndrey]

The Conversational Marketing Playbook: Messaging Channels for Marketing https://t.co/uEry3qPJVG via @Conversocial

[Andrey Grigoryev @ConverAndrey]

This Week: Messenger and WhatsApp Open Up for Easier Customer Engagement https://t.co/OFY1J6Q1qZ via @Conversocial

[Andrey Grigoryev @ConverAndrey]

Building Customer Relationships With Dan Gingiss and Jason Valdina https://t.co/2OT5U7GFBz via @Conversocial

[Andrey Grigoryev @ConverAndrey]

5 Best Practices for Building Customer Relationships With Messaging Channels https://t.co/R6jjN9hEMa via @Conversocial

[Andrey Grigoryev @ConverAndrey]

This Week: How Facebook's Challengers can Capitalize on Covid-19’s Digital Ad Boom https://t.co/91lOWQRxQm via @Conversocial

[Andrey Grigoryev @ConverAndrey]

15 Most Useful Chatbot Features https://t.co/E0oqT6wjCn via @Conversocial

[Andrey Grigoryev @ConverAndrey]

Verint is Expanding its Cloud Platform Capabilities to Help Brands Accelerate Digital-First Customer Engagement https://t.co/X3uxxPYCBe via @Conversocial

[Andrey Grigoryev @ConverAndrey]

8 Ways to Use SMS for Customer Experience https://t.co/rBlkNIBRB1 via @Conversocial

[Andrey Grigoryev @ConverAndrey]

Why Loyalty is More Important Than Acquisition for Retailers in a Post-Covid World https://t.co/u9Qz6TIxVD via @Conversocial

[Andrey Grigoryev @ConverAndrey]

Retailers Need to Concentrate on Loyalty Over Acquisition to Thrive https://t.co/ykV99kVXn4 via @Conversocial

[Andrey Grigoryev @ConverAndrey]

How to Engage Customers on Instagram https://t.co/Yn376MH6iS via @Conversocial

[Andrey Grigoryev @ConverAndrey]

Airline Intent Data: What Customer Conversations Mean for Airlines https://t.co/EZNfLKi7vf via @Conversocial

[Andrey Grigoryev @ConverAndrey]

Combatting 'The Great Resignation' with Great Automation https://t.co/jga1zwwVFz via @Conversocial