@SW_Help That links doesn’t help. Just sends me to do a different claim I would like to know where my claim is and when I should be expected to receive the refund
@thetrainline hi yesterday I brought a evening out return from BSK to HOK but because I didn’t use my return ticket to BSK from HOK because of the @SW_Help disruption yesterday. I had to abandon my journey and catch a taxi back to BSK. Can I have a refund for my return trip?
@SW_Help what are you doing for people trying to get back to Basingstoke tonight from the Fleet area because of the disruption
Are you putting on rail replacement buses or taxi compensation
@thetrainline hi yesterday I brought a evening out return from BSK to HOK but because I didn’t use my return ticket to BSK from HOK because of the @SW_Help disruption yesterday. I had to abandon my journey and find an alternative way back. Can I have a refund for my return trip?
@SW_Help I got an evening out return from @thetrainline from BSK to HOK
I got the train to HOK but didn’t use my return due to the disruption again
Am I entitled to a refund for the return trip being abandoned!
@SW_Help how likelihood will service from HOK to BSK run tonight after 21:00
If they don’t run will you have taxi acceptance back to BSK
Because I’ll want a refund for the taxi because people can’t rely on your services when it’s hot