I’ve been a loyal @Verizon for 16 years and today that ends. I asked to speak to a CX rep via the chat service regarding being overcharged $400 & the response I got - we can speak to you on October 16th - almost a week from now. @Verizon get it together. We are out ✌️
@Delta If you really want to believe that..make sure your front line managers actually have the support they need. When a passenger whose livelihood is at stake is told “I just got here” or is staring at YouTube videos.. it’s pretty obvious that you have 0 control of your folks. #delta
@Delta from a supply chain executive to you.. get it together. Your service is embarrassing. If you can’t do this, sell your fleet and just stop. You are a joke of an airline
@AmericanAir literally had the worst service experience that left my girlfriend stranded. We were mislead by your service agents and resulted in our entire reservation to be cancelled. We will never fly with you again and expect a response to resolve this situation appropriately.